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- Tasks: Join a dynamic team to troubleshoot and enhance optical network services daily.
- Company: Be part of an innovative company leading in optical technology solutions.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for growth.
- Why this job: Make a real impact in the tech world while collaborating with diverse teams.
- Qualifications: Bachelor's degree and 2-5 years of experience in optical technology required.
- Other info: Weekend work may be needed; perfect for tech enthusiasts eager to learn.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- Work in conjunction with cross-functional teams to enhance service delivery and troubleshoot any OTN-related issues.
- Troubleshooting of Optical devices such as Ciena 6500 and Infinera GX40 in Hut, PoPs and Datacenter.
- Handle dark fiber maintenance and any other queries raised by OSP.
- Day-to-day activities involve working on multiple vendor troubleshooting various software and hardware issues.
- Support team in handling optical devices for any incidents such as hardware failure, power outage, major fiber event, etc.
- Coordinate with smart hands and optical equipment manufacturers to resolve issues and restore service.
- Work with ISP/vendors on fixing any issues related to the network, such as RMA process and fiber repair.
- Knowledgeable on performing and reading the analysis/outcome of the OTDR testing.
- Monitor Optical Long Haul and Metro networks and troubleshoot a variety of issues in a timely manner.
- Perform fault isolation based on the troubleshooting outcome.
- Partner with and escalate to various internal teams in pursuit of restoring service and limiting impact.
- Manage and escalate critical events while communicating clearly and concisely.
- Document and optimize operational processes and procedures.
- Contribute to the creation of monitors, alerts, dashboards and metrics to drive continuous improvements.
- Document and follow RMA processes and procedures for all relevant vendors.
- Work cross-functionally and cross-regionally with other optical and network operational support teams.
- Some weekend work may be required.
Required Qualifications/Skills:
- Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience.
- Builds productive internal and external working relationships.
- Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
- Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world.
- Working knowledge of ROADM, coherent transponders and long-haul operation optical networks.
- Understanding of Optical layer (L0/L1) traffic reliability configurations using Protection and/or Restoration schemes including pros/cons.
- Knowledge on DWDM device, its component and familiar with the CLI command.
- Knowledge of Dark fiber testing and light level testing.
- Knowledge of Network and Networking protocols.
Optical/Network Operations Engineer employer: ASTREYA ASIA PACIFIC PTE. LIMITED
Contact Detail:
ASTREYA ASIA PACIFIC PTE. LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical/Network Operations Engineer
✨Tip Number 1
Familiarise yourself with the specific optical devices mentioned in the job description, like the Ciena 6500 and Infinera GX40. Having hands-on experience or detailed knowledge about these devices can set you apart during interviews.
✨Tip Number 2
Network with professionals in the optical and network operations field. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for positions at StudySmarter.
✨Tip Number 3
Brush up on your troubleshooting skills, especially related to optical networks. Be prepared to discuss specific scenarios where you've successfully resolved issues, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Tip Number 4
Showcase your ability to work cross-functionally by preparing examples of past experiences where you collaborated with different teams. This is crucial for the role, and demonstrating this skill can make a strong impression.
We think you need these skills to ace Optical/Network Operations Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to optical and network operations. Emphasise your familiarity with optical devices like Ciena 6500 and Infinera GX40, as well as your troubleshooting abilities.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Optical/Network Operations Engineer position. Mention specific experiences that demonstrate your understanding of fiber-optic technology and your ability to work cross-functionally.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your problem-solving skills, particularly in troubleshooting hardware and software issues. Highlight any experience you have with fault isolation and managing critical events.
Highlight Communication Skills: Since strong communication is key for this role, include instances where you've successfully collaborated with internal teams or external service providers. This will show your ability to manage relationships effectively.
How to prepare for a job interview at ASTREYA ASIA PACIFIC PTE. LIMITED
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of optical technologies, including DWDM devices and ROADM. Be prepared to discuss your experience with troubleshooting optical devices like the Ciena 6500 and Infinera GX40, as well as your familiarity with OTDR testing.
✨Demonstrate Problem-Solving Skills
During the interview, highlight specific examples where you've successfully resolved network issues or managed critical events. Discuss your approach to fault isolation and how you coordinate with cross-functional teams to restore services efficiently.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating complex technical concepts in a way that is easy to understand. Be ready to explain how you've effectively communicated with service providers and internal teams in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world situations, such as power outages or hardware failures. Think through your past experiences and be ready to discuss how you would approach these challenges in a structured manner.
