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- Tasks: Be the go-to contact for Wealthtime's biggest accounts, ensuring top-notch service and support.
- Company: Join Wealthtime, a leader in customer experience, dedicated to diversity and inclusion.
- Benefits: Enjoy hybrid work, generous holidays, health coverage, and a yearly bonus.
- Why this job: Make a real impact while growing your career in a supportive, fun environment.
- Qualifications: Experience with advisers and customers, strong communication skills, and a customer-centric mindset required.
- Other info: We value individuality and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Are you an enthusiastic Sales or Account Manager with a can-do attitude and a passion for building lasting business relationships? If you thrive on providing exceptional customer service and want to be part of something different from the industry norm, this could be your perfect next move. About the Company This isn\’t your average engineering company – they\’re all about making the world better through innovative technology solutions. As a global leader in their field, they\’ve spent over 15 years partnering with blue-chip clients worldwide, but what really sets them apart is their approach to customer service and teamwork. What Makes This Role Different? This isn\’t about quick wins or short-term sales. Their accounts develop over months and years, not days and weeks, allowing you to build meaningful relationships with your clients. You\’ll be part of a vibrant office atmosphere where fun and friendly interactions are part of the daily routine, and where going the extra mile for customers is just what they do. While they\’re an engineering company selling technical products and solutions, don\’t let that intimidate you – they\’ll provide all the training you need. Their strong engineering team is always there to support you and your customers, making complex solutions simple. Key Responsibilities Your average day might include: Having engaging video calls with your glo…
Key Account Manager employer: Jobheron Careers
Contact Detail:
Jobheron Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Familiarize yourself with Wealthtime's products and processes. Understanding the intricacies of their platform will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in the Key Accounts Department. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Showcase your customer-centric approach in conversations. Highlight specific examples from your past experiences where you successfully managed client relationships and delivered exceptional service.
✨Tip Number 4
Prepare to discuss how you would handle vulnerable customers and adhere to Consumer Duty Principles. This is crucial for the role, and demonstrating your understanding will set you apart from other candidates.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Key Account Manager position. Highlight your experience with advisers and customers, as well as your knowledge of Wealthtime products and processes.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your customer-centric approach, negotiation skills, and ability to work collaboratively with different business areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss how your background and skills make you a perfect fit for the Key Accounts Department, and mention specific examples of how you've delivered excellent customer service in the past.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to improve client experiences and drive business results. Use metrics where possible to illustrate your impact in previous roles.
How to prepare for a job interview at Jobheron Careers
✨Understand the Customer-Centric Approach
Make sure to emphasize your experience in delivering exceptional customer service. Be prepared to discuss specific examples where you put the customer first and how that led to positive outcomes.
✨Showcase Your Knowledge of Regulations
Familiarize yourself with relevant regulations such as Client Money Regulations (CASS Rules) and FCA T&C regulations. During the interview, demonstrate your understanding of these regulations and how they impact the role.
✨Highlight Collaborative Skills
Since the role requires working closely with sales and other departments, be ready to share examples of how you've successfully collaborated in the past. Discuss how you can contribute to a non-political and open culture.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your analytical and judgment skills. Prepare to discuss situations where you had to negotiate or resolve conflicts, showcasing your creative problem-solving abilities.
