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- Tasks: Guide clients through their Oracle Cloud journey and ensure smooth account activation.
- Company: Join Generation Oracle, Oracle's initiative for early-career talent development.
- Benefits: Enjoy flexible work, competitive pay, and extensive professional development opportunities.
- Why this job: Be part of a vibrant community that values innovation and customer success.
- Qualifications: BA/BS degree required; 0-2 years experience in customer-facing roles preferred.
- Other info: Passion for technology and problem-solving is essential.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about changing lives through technology? Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returning talent through a tailored Sales, Solution Engineering and Consulting programme. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future.
This team of Cloud Adoption Managers plays a pivotal role in ensuring our clients receive world-class guidance and support on their journey of Oracle Cloud Adoption. We know that sometimes people can be put off applying for a job if they think they can't tick every box. However, if you are excited about this opportunity and think you can do most of what we are looking for, then go ahead and apply. You could be exactly what we need!
What you will do:
- Ensure a quick and smooth customer account activation, provide the customer with the relevant knowledge for early use.
- Continuously monitor and review the adoption plan with the customer to ensure progress in line with their expectations, facilitate ROI, ensure success during critical stages (Go Live for example) and provide long-term customer support.
- Identify and escalate new business opportunities.
- Stimulate customer interest by sharing relevant information and facilitating their connection with relevant Oracle activities.
- Remove barriers: ensure the progress and rapid resolution of support tickets by engaging the relevant teams and defending the customer’s interests, while proactively identifying structural problems affecting the customer’s use of Oracle Cloud and developing a resolution plan.
- Act as a customer advocate for product features and requirements.
What you will bring:
- BA/BS degree (or higher) in any relevant field.
- Relevant modules in your degree and/or working experience: Project Management, Business or IT.
- Problem-solving skills, task planning and delegation skills.
- Passionate about IT and technology.
- Listening and coordination skills.
- Energetic and sociable person with the customer at the heart of their concerns, constantly seeking to anticipate customer needs by offering advice, training, or methodology.
- Able to understand customers' business requirements and their definition of success.
- Collaborative skills with great networking skills and the ability to work in teams.
- 0-2 years working experience, creativity, and passion to join the team, working in a professional and competent manner.
- Work experience in a customer facing role is a plus.
What we’ll give you:
- Significant investment in your professional development via training, and a social network of resources and leaders inside Oracle.
- The opportunity to engage with a variety of customers in multiple areas.
- Fun and flexible work for the ideal work-life balance.
- An inspiring, inclusive, and multicultural community that values new perspectives.
- Competitive pay and excellent benefits that will help you do your best work.
Qualifications Career Level - IC1
GenO Cloud Adoption Manager, UK employer: Oracle
Contact Detail:
Oracle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GenO Cloud Adoption Manager, UK
✨Tip Number 1
Familiarise yourself with Oracle Cloud and its features. Understanding the platform will not only help you in interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Oracle, especially those in customer-facing roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've used them in past experiences. This role requires a proactive approach to resolving customer issues, so having specific examples ready will set you apart.
✨Tip Number 4
Showcase your passion for technology and customer service during any interactions with the recruitment team. Your enthusiasm can make a significant difference and highlight your fit for the GenO Cloud Adoption Manager position.
We think you need these skills to ace GenO Cloud Adoption Manager, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the GenO Cloud Adoption Manager role. Focus on any project management, IT, or customer-facing roles you've had, and emphasise your problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of Oracle's mission. Mention specific experiences that demonstrate your ability to support customers and drive cloud adoption.
Highlight Relevant Skills: In your application, clearly outline your listening, coordination, and collaborative skills. Provide examples of how you've successfully worked in teams or engaged with customers to meet their needs.
Show Enthusiasm: Express your excitement about the opportunity to work with Oracle and contribute to their mission. Let your personality shine through in your application, as they value energetic and sociable candidates.
How to prepare for a job interview at Oracle
✨Show Your Passion for Technology
Make sure to express your enthusiasm for IT and technology during the interview. Share examples of how you've engaged with technology in your previous roles or studies, and explain why you're excited about the opportunity to help customers adopt Oracle Cloud.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific instances where you've successfully solved problems or removed barriers in a customer-facing role. Highlight your ability to think critically and develop resolution plans that benefit both the customer and the company.
✨Emphasise Collaborative Skills
Since the role requires working closely with teams and customers, be ready to talk about your experiences in collaborative environments. Share stories that showcase your networking abilities and how you’ve effectively worked with others to achieve common goals.
✨Understand Customer Needs
Research common challenges faced by customers adopting cloud technologies. Be prepared to discuss how you would approach understanding their business requirements and define success from their perspective, demonstrating your customer-centric mindset.
