System Support Officer

Salary: £36,577 – £40,339 per year

Contract Type: Permanent

Position Type: Full Time

Hours: 37 hours per week

Job Advert

Are you passionate about using technology to improve services and support teams? We’re looking for a proactive and tech-savvy individual to join our team as aBuilding Maintenance System Support Officer.

What you’ll be doing:

• Supporting, monitoring, and developing our Housing Information Systems to ensure they meet the evolving needs of our users.
• Managing the day-to-day administration of systems, including setting up user access and liaising with external suppliers.
• Producing management reports and providing insights on system performance and IT-related issues.
• Delivering training sessions to staff on systems and IT equipment to ensure confident and effective use.

What we’re looking for:

• Strong understanding of IT systems, ideally within a public sector environment.
• Excellent communication and problem-solving skills.
• Experience in system administration and user support.
• A collaborative approach and a willingness to take initiative.

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