Medical Assistant, Certified - Primary Care

Position Summary

Performs patient care under the direction of the physician or Advanced Practice Provider (APP) in an ambulatory setting.

Work Location:

Baptist Health

Hoover – 5295 Preserve Parkway Hoover, AL

Gardendale – 430 Fieldstown Rd Gardendale

Responsibilities

Essential Functions

1. Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
2. Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
3. Supports and demonstrates effective and professional communication with patients and family members.
4. Works collaboratively with the administrative and operations staff.
5. Gathers patient data through interview and observation.
6. Assists patients and families with preparation for examination.
7. Assists the physician or APP during examination and procedures.
8. Demonstrates competency in specific tasks and skills as defined by the practice.
9. Provides routine treatments and administers approved medication types.
10. Documents patient data, treatments, procedures, and patient education according to Orlando Health and department-specific policies.
11. Acts as a liaison on behalf of the patient to schedule and provides scheduling information for specialty testing and/or specialty physician consultation.
12. Processes incoming and outgoing calls independently and professionally using sound clinical judgment.
13. Enters medication, laboratory, and diagnostic imaging orders into the electronic medical system under the direction of a provider.
14. Adheres to and assures compliance with Orlando Health and department-specific policies, procedures, value statements, and standards.
15. Demonstrates personal and patient safety practices and adheres to infection control standards outlined in Orlando Health policies.
16. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other standards.
17. Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

1. Demonstrates the knowledge and skills necessary to provide care and assesses data appropriate to the age-specific needs of patients.
2. Demonstrates awareness of medical/legal issues, patient rights, and compliance with regulatory and accrediting standards.
3. Practices efficient use of supplies.
4. Assists the business office with reception, scheduling, and discharge of patients as needed.

Qualifications

Education/Training

• High school graduate or equivalent.
• Successful completion of Medical Assistant training from an approved technical school or at least one year of verifiable and applicable work experience as a Medical Assistant in a patient care setting.

Preferred Qualifications

• 2 Years of Primary Care Experience

Licensure/Certification

• Maintains current BLS Healthcare Provider Certification.
• Maintains current certification or registration by one of the following agencies:

• Certified Clinical Medical Assistant (CCMA) by NHA
• Certified Medical Assistant (CMA) by AAMA
• Clinical Medical Assistant Certification (CMAC) by AMCA
• National Certified Medical Assistant (NCMA) by NCCT
• Nationally Registered Certified Medical Assistant (NRCMA) or Advanced Medical Assistant (NRCAMA) by NAHP
• Registered Medical Assistant (RMA) by AMT, ARMA, or AAH

Applicants with an accepted Medical Assistant certification or registration from an agency not listed will be considered case-by-case.

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