Hotel Manager – Lifestyle, Boutique Hotel

Kings Cross

Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is quirky property, unique in its style, combining art, luxury, and exclusivity under one roof.

We are looking for a Hotel Manager for this wonderful property, someone that has 3 to 4 years of experience in a similar position and is extremely passionate about boutique properties.

The Hotel Manager will be fully responsible for the day-to-day running & control of the Hotel Reception and guests’ journey, ensuring the property is run smoothly and the highest customer service is delivered, liaising with both Reception and Housekeeping team, the Hotel Manager will be responsible for the development and maintenance of all standards, shaping the guest journey to the highest personalised and attentive service.

The ideal candidate will be passionate, charismatic, very knowledgeable, and experienced within the role in a 4 or 5-star independent/boutique property.

The role requires someone with superb organisation and communication skills, bags of energy and charisma, a positive mindset, and a hands-on approach. It is essential to ensure all the departments are adequately briefed and always trained, leading the team by example.

The Hotel Manager will:

• manage and train the team to guarantee great attention to detail and an unforgettable experience with the support of the front-of-house manager.
• ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level.
• experience in managing both, front-of-house and housekeeping teams.
• ideally, be experienced in working with Guestline/Rezlynx PMS (although not a must to be considered for the position)
• be a system super user, updating guests’ history accordingly and understanding very well the management of room rates, working alongside the Revenue Manager.
• be extremely knowledgeable regarding the company\’s services, standards & products.
• commercially and financially astute.
• flexible on working hours and duties.
• possess a strong know-how in health and safety policies and procedures.
• be truly passionate about guests’ journeys and will possess great attention to detail.

If you are looking for a vibrant yet high-end operation, no need to look any further.

Apply today and begin a new adventure with us.

About the company

Megaro Hotel – 4 star hotel located near Kings Cross and St Pancras Station in London. Also includes the Megaro Eatery and Bar. Official Website, book direct and save! Best price guaranteed.

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