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- Tasks: Lead the daily operations of a quirky boutique hotel, ensuring top-notch guest experiences.
- Company: Join the Megaro Hotel, a unique 4-star property near Kings Cross, blending art and luxury.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a passionate team dedicated to creating unforgettable guest journeys in a stylish setting.
- Qualifications: 3-4 years in hotel management, preferably in boutique or luxury settings; strong communication skills required.
- Other info: Flexible hours and a hands-on approach are essential; experience with PMS systems is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a quirky property, unique in its style, combining art, luxury, and exclusivity under one roof. We are looking for a Hotel Manager for this wonderful property, someone that has 3 to 4 years of experience in a similar position and is extremely passionate about boutique properties.
The Hotel Manager will be fully responsible for the day-to-day running & control of the Hotel Reception and guests’ journey, ensuring the property is run smoothly and the highest customer service is delivered. Liaising with both Reception and Housekeeping team, the Hotel Manager will be responsible for the development and maintenance of all standards, shaping the guest journey to the highest personalised and attentive service.
The ideal candidate will be passionate, charismatic, very knowledgeable, and experienced within the role in a 4 or 5-star independent/boutique property. The role requires someone with superb organisation and communication skills, bags of energy and charisma, a positive mindset, and a hands-on approach. It is essential to ensure all the departments are adequately briefed and always trained, leading the team by example.
The Hotel Manager will:
- Manage and train the team to guarantee great attention to detail and an unforgettable experience with the support of the front-of-house manager.
- Ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level.
- Have experience in managing both front-of-house and housekeeping teams.
- Ideally, be experienced in working with Guestline/Rezlynx PMS (although not a must to be considered for the position).
- Be a system super user, updating guests’ history accordingly and understanding very well the management of room rates, working alongside the Revenue Manager.
- Be extremely knowledgeable regarding the company's services, standards & products.
- Be commercially and financially astute.
- Be flexible on working hours and duties.
- Possess a strong know-how in health and safety policies and procedures.
- Be truly passionate about guests’ journeys and will possess great attention to detail.
If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
About the company: Megaro Hotel - 4 star hotel located near Kings Cross and St Pancras Station in London. Also includes the Megaro Eatery and Bar.
Hotel Manager – Lifestyle, Boutique Hotel employer: The Megaro Official
Contact Detail:
The Megaro Official Recruiting Team
accessibility@talentify.io
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager – Lifestyle, Boutique Hotel
✨Tip Number 1
Familiarise yourself with the unique aspects of The Megaro Hotel. Research its quirky style and the services it offers, as this will help you demonstrate your passion for boutique properties during any discussions.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in boutique hotels. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing both front-of-house and housekeeping teams. Be ready to share specific examples of how you've improved guest experiences and maintained high service standards in your past roles.
✨Tip Number 4
Showcase your knowledge of health and safety policies relevant to the hospitality sector. Being able to articulate your understanding of these procedures will demonstrate your readiness to manage a hotel environment effectively.
We think you need these skills to ace Hotel Manager – Lifestyle, Boutique Hotel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing boutique hotels or similar properties. Emphasise your skills in customer service, team management, and any relevant systems like Guestline/Rezlynx PMS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for boutique hotels and your understanding of the unique guest journey. Mention specific experiences that demonstrate your charisma and leadership skills.
Highlight Relevant Experience: In your application, clearly outline your 3 to 4 years of experience in hotel management. Include examples of how you've successfully managed front-of-house and housekeeping teams, ensuring high standards of service.
Showcase Your Knowledge: Demonstrate your knowledge of health and safety policies, as well as your financial acumen. This will show that you are not only passionate about guest experiences but also capable of running the hotel efficiently.
How to prepare for a job interview at The Megaro Official
✨Show Your Passion for Boutique Hotels
Make sure to express your enthusiasm for boutique properties during the interview. Share specific experiences that highlight your passion and how it aligns with the unique style of The Megaro Hotel.
✨Demonstrate Your Leadership Skills
As a Hotel Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and ensuring high standards of service.
✨Know the Guest Journey Inside Out
Familiarise yourself with the entire guest journey from check-in to check-out. Be ready to discuss how you would enhance this experience at The Megaro Hotel, ensuring every detail is attended to.
✨Be Prepared to Discuss Financial Acumen
Since the role requires commercial and financial awareness, be prepared to talk about your experience with managing room rates and working alongside revenue managers. Highlight any relevant software knowledge, even if it's not a must for the position.
