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- Tasks: Lead the L&D function and create impactful learning strategies for our UK team.
- Company: Join Plaza Premium Group, a global leader in airport hospitality, passionate about making travel better.
- Benefits: Enjoy a company pension, on-site parking, and a Monday to Friday work schedule.
- Why this job: Be part of a diverse family, shaping the future of travel and helping others reach their potential.
- Qualifications: 5+ years in Learning and Development, with experience in hospitality and HR-related education.
- Other info: This is a full-time, permanent position with no weekend shifts.
The predicted salary is between 36000 - 60000 £ per year.
Job description
Welcome to Plaza Premium Group, we're people passionate about “Making Travel Better”. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
Join our family today.
Together, we'll make travel better.
About the job:
Your role will be to lead the L&D function while ensuring alignment with the overall business strategic direction and industry’s requirements.
Responsibilities:
- Create and execute learning strategies and programs for our UK staff members.
- Handle the training and professional development of company employees.
- Make the most out of people's talents and help them develop to their full potential.
- Keep a strong focus not just on what the learner wants and needs, but also on the needs of the organisation.
- Developing and implementing learning strategies and programs.
- Designing e-learning courses, career plans, workshops.
- Maintaining budgets and relationships with vendors and consultants.
- Assess the success of development plans and help employees make the most of learning opportunities.
- Help managers develop their team members through career pathing.
- Track budgets and negotiate contracts.
- Design and deliver e-learning courses, workshops and other trainings.
Requirements:
- Previous experience in Learning and Development area at least 5 years.
- Higher education in HR or related areas;
- Mandatory to have previous experience in hospitality and with training and knowledge in food and beverage operations.
- Fluent English
- Detail-oriented, well-organized;
- Able to handle multitasking projects and working under pressure;
- Advanced excel knowledge
Job Types:
- Full-time, Permanent
Benefits:
- Company pension
- On-site parking
Work Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
Experience:
- Learning and development: 5 years (required)
Work authorisation:
- United Kingdom (required)
Work Location:
- In person
L&D Lead employer: Plaza Premium Group
Contact Detail:
Plaza Premium Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L&D Lead
✨Tip Number 1
Familiarize yourself with the latest trends in Learning and Development, especially in the hospitality sector. This will not only help you understand the industry's needs but also demonstrate your passion and commitment during discussions.
✨Tip Number 2
Network with professionals in the hospitality industry, particularly those involved in training and development. Attend relevant events or webinars to connect with potential colleagues and gain insights into their experiences.
✨Tip Number 3
Showcase your ability to design and implement effective learning strategies by preparing examples of past projects. Be ready to discuss how you assessed their success and adapted them to meet organizational needs.
✨Tip Number 4
Highlight your experience with e-learning tools and platforms, as well as your advanced Excel skills. Being able to demonstrate your technical proficiency will set you apart from other candidates.
We think you need these skills to ace L&D Lead
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Plaza Premium Group's mission and values. Highlight your passion for making travel better and how you align with their vision in your application.
Tailor Your CV: Make sure your CV reflects your experience in Learning and Development, especially in hospitality. Emphasize your previous roles, responsibilities, and achievements that relate directly to the job description.
Craft a Compelling Cover Letter: In your cover letter, discuss your approach to creating learning strategies and programs. Share specific examples of how you've helped employees develop their skills and how you can contribute to the #PPGFamily.
Highlight Relevant Skills: Be sure to mention your advanced Excel knowledge and any experience with e-learning course design. These skills are crucial for the role and should be clearly stated in both your CV and cover letter.
How to prepare for a job interview at Plaza Premium Group
✨Show Your Passion for Learning and Development
Make sure to express your enthusiasm for L&D during the interview. Share specific examples of how you've successfully implemented learning strategies in the past, and how you can bring that passion to Plaza Premium Group.
✨Highlight Your Hospitality Experience
Since previous experience in hospitality is mandatory, be prepared to discuss your background in this area. Talk about how your experiences have shaped your understanding of training needs in the food and beverage operations.
✨Demonstrate Your Organizational Skills
Given the need for detail-oriented and well-organized candidates, provide examples of how you've managed multiple projects simultaneously. Discuss any tools or methods you use to stay organized and ensure successful project completion.
✨Prepare for Questions on Budget Management
As the role involves maintaining budgets and negotiating contracts, be ready to discuss your experience with budget management. Prepare to share specific instances where you successfully tracked budgets or negotiated favorable terms with vendors.
