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- Tasks: Investigate property claims and provide exceptional customer service while traveling across the North East.
- Company: Join a growing company focused on innovation and market-leading service in property claims.
- Benefits: Enjoy a competitive salary, flexible benefits, performance bonuses, and an electric car scheme.
- Why this job: Be part of a dynamic team, enhance your skills, and make a real impact in the industry.
- Qualifications: Strong knowledge of property claims, excellent communication skills, and CILA/CIP qualifications preferred.
- Other info: Fully remote role with travel required; work Monday-Friday, 9am-5pm.
The predicted salary is between 36000 - 60000 £ per year.
Fully remote but travel across the North East will be required
Monday-Friday 9am-5pm (35 hours per week)
Salary negotiable dependant on experience plus bonus
As a result of continued development and growth, we are looking to recruit a Property Loss Adjuster, to cover claims in the North East, the role will be home based with travel across the North East.
You will use your technical knowledge and experience to proactively investigate property claims and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of our business.
Property Loss Adjuster duties:
- To demonstrate a high level of technical quality and service delivery
- To provide exceptional customer service at all times
- To participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
- To communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising the use of telephone contact, ensuring that claims are proactively managed
- To promote and support the TCF principles
- To ensure adherence to contractual/Client SLA’s and KPI’s
- To be accountable for the satisfactory resolution of any issues
Key Skills:
- Excellent degree of knowledge of property related claims and principles
- Excellent communication skills, both oral and written
- Good degree of IT competency and literacy
- Demonstrate personal and professional integrity and lead by example
- Ability to work and contribute positively as part of a team and in isolation
- Ability to work accurately under pressure, adhering to deadlines and service standards
- CILA / CIP qualified, or willing to work towards
Property Loss Adjuster Package:
- Competitive salary
- Enhanced contributory pension
- Performance related bonus
- Flexible benefits
- Enhanced family leave
- Electric car scheme
- Car allowance
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme with interest free loans
Interested in knowing more? CLICK APPLY.
Property Loss Adjuster employer: MPJ Recruitment Ltd
Contact Detail:
MPJ Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Loss Adjuster
✨Tip Number 1
Familiarize yourself with the specific property claims processes and regulations in the North East. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the local market.
✨Tip Number 2
Network with professionals in the property loss adjusting field, especially those who operate in the North East. Engaging with industry peers can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully managed client relationships in the past. Highlighting your ability to communicate effectively and resolve issues will resonate well with our team.
✨Tip Number 4
Be ready to discuss your approach to teamwork and collaboration. Since this role requires both independent work and team participation, demonstrating your adaptability in different working environments will be key.
We think you need these skills to ace Property Loss Adjuster
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Property Loss Adjuster position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with property claims and customer service. Use specific examples that demonstrate your technical knowledge and ability to manage claims effectively.
Showcase Communication Skills: Since excellent communication is crucial for this role, make sure to illustrate your communication skills in your application. Provide examples of how you've successfully communicated with clients or team members in previous roles.
Express Commitment to Innovation: The job description mentions a commitment to innovation. In your cover letter, discuss how you have contributed to innovative solutions in past positions or how you plan to bring fresh ideas to the role.
How to prepare for a job interview at MPJ Recruitment Ltd
✨Showcase Your Technical Knowledge
Be prepared to discuss your understanding of property-related claims and principles. Highlight specific experiences where you successfully managed claims, demonstrating your technical expertise.
✨Emphasize Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Prepare examples of how you've communicated with clients and team members to resolve issues or provide updates.
✨Demonstrate Team Collaboration
Share instances where you contributed positively as a team member. Discuss how you’ve shared knowledge or provided constructive feedback to enhance team performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you had to adhere to deadlines and service standards while ensuring customer satisfaction.
