NOC Manager

About NOC Manager – Lead a High-Performing Network Engineering Team Location: London (Hybrid) Base: £90,000 + 5% on-call bonus Type: Full-time | Permanent Are you a passionate network leader ready to take the reins of a high-performing third-line engineering team? We\’re seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure. What You\’ll Be Doing Lead, mentor, and develop a team of skilled third-line network engineers. Own escalated network issues—diagnose and resolve complex problems in collaboration with senior engineers. Align network strategies with wider business goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You\’ll Bring Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level. Strong experience managing third-line support within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices. Excellent leadership, communication, and decision-making skills. Ready to take your career to the next level in network operations leadership? Apply now to make a real impact and lead a team driving excellence in every connection. Nice-to-have skills CCNP ServiceNow ITIL BGP OSPF TCP/IP Cisco Juniper Fortinet Work experience NOC Engineer Network Administrator Network Engineer Site Reliability Engineer (SRE) Languages English #J-18808-Ljbffr