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For Companies At a Glance
- Tasks: Manage Cyber and Technology insurance claims, supporting clients through the process.
- Company: Join Howden, a global team of 18,000 passionate individuals redefining insurance.
- Benefits: Enjoy flexible hours, hybrid working options, and a supportive culture.
- Why this job: Be part of a collaborative environment that values diversity and personal growth.
- Qualifications: A-levels preferred; strong communication and problem-solving skills required.
- Other info: We offer reasonable adjustments to ensure your success in this role.
The predicted salary is between 28800 - 43200 £ per year.
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
We’re looking for someone to help manage Cyber and Technology Errors & Omissions insurance claims. You’ll act as a key point of contact for clients and insurers, working to support policyholders through the claims process. Your role will involve providing advice, resolving queries, and ensuring claims are handled smoothly and efficiently.
What You’ll Be Doing
- Work closely with clients, insurers, and brokers to handle claims, providing updates and answering questions.
- Present claims to insurers and follow through on queries to achieve the best possible outcome for our clients.
- Set up new claims in our systems, ensuring all information is accurate and well-organized.
- Prepare and review communications to help clients make informed decisions.
- Investigate issues that arise during the claims process and resolve them quickly.
- Build and maintain positive relationships with clients and other stakeholders, attending meetings as needed.
- Support projects and collaborate with colleagues to deliver results that benefit our clients.
Who We’re Looking For
- Strong interpersonal skills, including written, verbal, and face-to-face interactions.
- A collaborative mentality with the ability to work optimally as part of a team.
- Excellent organisation and attention to detail to handle sophisticated tasks.
- Resilience under pressure and the ability to meet deadlines.
- Proactive and confident in solving problems and taking the initiative.
- A-levels (or equivalent) preferred, with a willingness to pursue qualifications like LLMIT or ACII.
Qualifications
- GCSE Maths and English or equivalent.
- Good literacy and numeracy skills.
- A-levels (A-C or equivalent)
- Progress towards professional qualifications such as LLMIT (Lloyd’s and London Market Introductory Test) or ACII.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Cyber Claims Executive employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cyber Claims Executive
✨Tip Number 1
Familiarize yourself with the Cyber and Technology Errors & Omissions insurance landscape. Understanding the nuances of these claims will help you engage more effectively with clients and insurers during the interview process.
✨Tip Number 2
Highlight your interpersonal skills by preparing examples of how you've successfully resolved client queries or managed relationships in previous roles. This will demonstrate your ability to communicate effectively, which is crucial for this position.
✨Tip Number 3
Showcase your organizational skills by discussing any systems or processes you've implemented to manage complex tasks. Being able to illustrate your attention to detail will set you apart from other candidates.
✨Tip Number 4
Research Howden's culture and values thoroughly. Be prepared to discuss how your personal values align with theirs, as cultural fit is a significant factor in their hiring process.
We think you need these skills to ace Cyber Claims Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Cyber Claims Executive position. Understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to claims management, client interaction, or insurance. Use specific examples to demonstrate your strong interpersonal skills and problem-solving abilities.
Showcase Your Collaborative Spirit: Since Howden values teamwork, make sure to mention instances where you've successfully collaborated with others. Highlight your ability to work in a team and how you contribute to achieving common goals.
Tailor Your Application: Customize your cover letter to reflect Howden's culture and values. Mention your alignment with their no-limits mindset and commitment to making a positive difference, which will show that you are a good cultural fit.
How to prepare for a job interview at Howden
✨Show Your Collaborative Spirit
Since Howden values teamwork, be prepared to discuss examples of how you've successfully collaborated with others in previous roles. Highlight your ability to work closely with clients, insurers, and brokers.
✨Demonstrate Strong Communication Skills
As a Cyber Claims Executive, you'll need excellent interpersonal skills. Practice articulating your thoughts clearly and concisely, both in writing and verbally. Be ready to showcase how you can effectively communicate complex information to clients.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific instances where you've resolved issues under pressure, and be ready to explain your thought process and the outcomes.
✨Emphasize Attention to Detail
Given the nature of claims management, attention to detail is crucial. Prepare to discuss how you ensure accuracy in your work, especially when setting up new claims or preparing communications for clients.
