Pastoral Caseworker, Telford

Pastoral Caseworker, Telford

Are you passionate about working with and supporting young people to help them thrive? We are recruiting for a Pastoral Caseworker – apply now!

Location: Based in Stafford Park, Telford (with travel to other boroughs for pick-ups and visits to our sites in South Yorkshire for training and development as needed)

Hours: Full time (9am-5pm Mon-Fri)

Salary: £27,517 per annum

Contract Term: Permanent

Start Date: ASAP

Are you passionate about making a difference to the lives of young people? We are looking for a supportive and nurturing person to join our Telford team. This is a fantastic opportunity to join an award-winning, nationally recognized organization that strives to make education accessible for learners who have struggled to cope in mainstream settings.

The Really NEET Project seeks an experienced professional to work closely with our Telford team to support the needs of our young people. The role includes the following categories:

1. Family Liaison
2. Administration
3. Engagement Officer
4. MDT Meeting Assistance
5. Advocacy
6. Community Links

The Pastoral Caseworker will uphold and influence the seven EPIC-ARC Organizational Values and our Three Seed purpose:

1. How all staff advocate for themselves and others
2. How all students advocate for themselves and others
3. How all families advocate for themselves and others

Benefits of working at The Really NEET Project include:

• 10 weeks’ paid holiday per year (during school holidays)
• Vitality Health package (with no employee excess to pay on claims)
• Royal London Pension Scheme
• 45p per mile for work-related journeys
• Minimal teaching hours with small group sizes compared to mainstream education settings
• Dedicated planning, innovation, and creativity time

Who will I be changing the lives of?

All learners have an Educational, Health, and Care Plan (EHCP), indicating some level of additional need. Common areas include SEMH, Autism, ADHD, among others. We operate projects across The Midlands, Barnsley, Rotherham, and London.

Job Description

Family Liaison

• Build positive relationships with students and families/carers
• Conduct termly visits, provide updates, listen to concerns, and assist with documentation
• Prepare and review termly reports with parents/carers

Administration

• Maintain accurate records
• Assist with student transition and information sharing
• Keep SEND trackers updated

Engagement Officer

• Support disengaged learners and families with practical strategies
• Create engagement plans and utilize personalized budgets for re-engagement
• Cover offsite tutors if needed

MDT Meeting Assistance

• Build relationships with external agencies like Social Services and Mental Health teams

Advocacy

• Support students and families in self-advocacy

Community Links

• Develop partnerships for work placements and educational opportunities

Person Specification

Qualifications

• Minimum GCSE Grade 4 (C) in Maths and English

Experience

• At least two years working with young people and communities
• Knowledge of housing, benefits, and mental health regulations

Skills, Qualities, and Attributes

• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office
• Integrity and professionalism
• Ability to manage difficult situations sensitively
• Enthusiasm and commitment to making a positive difference
• Organizational and prioritization skills
• Self-awareness and receptiveness to feedback
• Resilience and calmness in tough situations
• Empathy and understanding of student needs
• Promotion of wellbeing for staff and students

The post may involve additional duties relevant to the organization, and annual review of priorities will be conducted. We are committed to safeguarding and expect all staff to undertake a DBS Enhanced Clearance check.

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