Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide face-to-face short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a global leader in health and well-being services.
- Benefits: Enjoy a supportive, inclusive culture with opportunities for professional growth.
- Why this job: Make a real impact on people's lives while working in a dynamic, innovative environment.
- Qualifications: Must be an accredited practitioner or have significant counselling experience.
- Other info: Fully remote work options available; must be fully vaccinated for COVID-19.
The predicted salary is between 36000 - 60000 £ per year.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.
About the role: We are seeking experienced counselors to join our Clinical Affiliates Network. This role involves providing face-to-face short-term counseling services to client companies and their employees, managing online referrals, and collaborating with our Case Management team.
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely written/verbal feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- BACP/UKCP/COSCA/BPS, NCS, BABCP accredited practitioner or equivalent
- If not accredited: Diploma level qualification, registered member of a professional counseling body, 3 years post-qualification experience, and 450+ counseling hours
- Ability to work within a short-term counseling model in an EAP context
- Professional indemnity insurance of at least £1,000,000
- Registered with the Information Commissioner's Office (ICO) as a Data Controller
- Access to a suitable, dedicated consulting room with appropriate privacy and waiting area
- IT literacy, including proficiency with Microsoft Word, email, and online systems
- Understanding of organizational dynamics and workplace issues
- Ability to work collaboratively with the Case Management team
A bit about us: We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Independent EAP Counsellor (Guildford, Surrey, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Guildford, Surrey, UK)
✨Tip Number 1
Familiarise yourself with the EAP model and its specific requirements. Understanding how short-term counselling works in an EAP context will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with other professionals in the field. Attend local counselling events or workshops to connect with others who may have insights into TELUS Health or similar organisations.
✨Tip Number 3
Prepare to discuss your experience with managing online referrals and collaborating with case management teams. Be ready to provide examples of how you've successfully navigated these processes in your previous roles.
✨Tip Number 4
Showcase your IT literacy by being prepared to discuss your proficiency with Microsoft Word and online systems. Highlight any relevant experience that demonstrates your ability to adapt to new technologies quickly.
We think you need these skills to ace Independent EAP Counsellor (Guildford, Surrey, UK)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Independent EAP Counsellor position. Tailor your application to highlight your relevant experience in short-term counselling and your understanding of EAP contexts.
Highlight Relevant Qualifications: Clearly outline your qualifications, such as BACP/UKCP/COSCA/BPS accreditation or equivalent. If you are not accredited, emphasise your diploma-level qualification, professional membership, and the number of counselling hours you've completed.
Showcase Your Experience: In your CV and cover letter, provide specific examples of your counselling experience, particularly in managing online referrals and collaborating with case management teams. Mention any relevant IT skills, especially your proficiency with Microsoft Word and online systems.
Personalise Your Application: Make your application stand out by personalising it. Address why you want to work with TELUS Health specifically, and how your values align with their mission of improving health outcomes through technology and support.
How to prepare for a job interview at Lifeworks
✨Showcase Your Experience
Be prepared to discuss your qualifications and experience in detail. Highlight your BACP/UKCP/COSCA/BPS, NCS, or BABCP accreditation, and share specific examples of your counselling work, especially in short-term models.
✨Understand the EAP Context
Familiarise yourself with the Employee Assistance Programme (EAP) model. Be ready to explain how you would manage online referrals and provide effective short-term counselling, as well as your approach to collaborating with a Case Management team.
✨Demonstrate IT Proficiency
Since the role requires IT literacy, ensure you can confidently discuss your experience with Microsoft Word, email, and online systems. You might be asked about how you would document case notes and manage referrals digitally.
✨Emphasise Collaboration Skills
Highlight your ability to work collaboratively with others. Prepare examples of how you've successfully worked within a team, particularly in managing risk events and providing feedback to colleagues in a professional setting.
