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- Tasks: Lead and develop a scalable operational framework for a proptech start-up.
- Company: Join an innovative proptech start-up redefining the rental experience.
- Benefits: Work in a dynamic environment with opportunities for remote team building.
- Why this job: Be part of a high-growth company making a real impact in the rental market.
- Qualifications: 3+ years in consulting or investment banking, with operational management experience.
- Other info: Ideal for those who thrive in fast-paced, data-driven environments.
The predicted salary is between 72000 - 108000 £ per year.
Location: London
Sector: Proptech
Job: Head of Operations
We're working with an exciting proptech start-up that are redefining the rental experience and looking for a Head of Operations to establish a scalable operational framework across four core operational areas.
If you excel in high-growth environments with a proven track record of scaling operations and optimising processes, this is the perfect role for you!
What you'll be doing:-
- Lead and develop an operational framework across four key operational areas
- Ensure all functions are efficient, scalable and aligned across the business
- Build an internal marketplace of gig employees
- Build a distributed and remote administrative support team of 100+ people to run according to the established process SLAs
- Define, establish, and implement KPIs and performance metrics to align with company objectives
- Design and implement operational processes that allow to run the business 3x lower cost base compared to the status quo
What you'll need:-
- 3+ years in top-tier consulting or investment banking
- Proven experience in a fast-paced, process-driven venture-backed scale-up , with a track record of delivering results
- 3+ years in operational roles, experience of managing, hiring & nurturing teams of 100+ people and complex workflows
- Strong ability to manage and optimise distributed teams , including local and remote staff
- Hungry for data; and structured, analytical and data-driven approach
- A “get things done” attitude with the flexibility to balance strategic planning and hands-on execution
Head of Operations employer: JBM
Contact Detail:
JBM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations
✨Tip Number 1
Familiarize yourself with the latest trends in the proptech sector. Understanding the current landscape and challenges can help you demonstrate your industry knowledge during discussions.
✨Tip Number 2
Network with professionals in the proptech and operations fields. Attend relevant events or webinars to connect with potential colleagues or mentors who can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've scaled operations in previous roles. Highlighting measurable outcomes will showcase your ability to deliver results in a fast-paced environment.
✨Tip Number 4
Research the company's existing operational processes and think critically about how you would improve them. Being able to present your ideas on optimizing workflows will set you apart as a candidate.
We think you need these skills to ace Head of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operational roles, especially in fast-paced environments. Emphasize your achievements in scaling operations and managing large teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the proptech sector and how your background in consulting or investment banking aligns with the company's goals. Mention specific examples of how you've optimized processes in previous roles.
Highlight Relevant Metrics: When detailing your past experiences, include quantifiable results that demonstrate your ability to manage and optimize teams. Use metrics to showcase how you have improved efficiency or reduced costs in previous positions.
Showcase Your Leadership Skills: Discuss your experience in building and nurturing teams, particularly in remote settings. Highlight any strategies you've implemented to ensure team alignment and performance across distributed teams.
How to prepare for a job interview at JBM
✨Showcase Your Experience in Scaling Operations
Be prepared to discuss specific examples from your past roles where you successfully scaled operations. Highlight the strategies you implemented and the results achieved, especially in high-growth environments.
✨Demonstrate Your Leadership Skills
Since this role involves managing large teams, share your experiences in hiring, nurturing, and leading teams of 100+ people. Discuss how you foster collaboration and maintain efficiency across distributed teams.
✨Prepare for Data-Driven Discussions
Given the emphasis on a data-driven approach, come equipped with examples of how you've used KPIs and performance metrics to drive operational success. Be ready to explain how you analyze data to inform decision-making.
✨Balance Strategy with Execution
The role requires a mix of strategic planning and hands-on execution. Prepare to discuss how you balance these two aspects in your previous roles, providing examples of how you've successfully executed strategic initiatives.
