Operations Admin Support

Effectively manage the main email inbox to ensure timely customer communication and direct enquiries to the relevant person.

Handle incoming calls and direct them to the relevant person.

Ensuring deliveries are received and booking aftercare calls via telephone and email.

Supporting the stores department with the returns procedure.

Provide administrative assistance to the installation and service departments to ensure all KPI targets are met.

Accurately using all IT systems to ensure compliance with company policies and GDPR.

General filing and archiving.

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