Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers at the airport, providing tailored travel money solutions.
- Company: Travelex is a leading foreign exchange provider with a trusted global brand.
- Benefits: Enjoy flexible hours, employee discounts, wellness programmes, and a monthly bonus opportunity.
- Why this job: Join a dynamic team in a bustling airport environment and make a real impact on customers' journeys.
- Qualifications: Numerical proficiency and excellent communication skills are essential; a desire to succeed is key.
- Other info: This is an entry-level, full-time role with opportunities for growth and development.
Join Travelex as a Retail Sales Assistant at Belfast International Airport.
Job Type: Permanent
Hours per week: 37.5
Salary: £13 per hour
Working Patterns: Between 4.00am and 11pm
Benefits:
- A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
- Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
- A wide range of employee discounts provided by Bravo Benefit.
- Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
- 25 days holiday (pro-rata), bank holidays, and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
- Opportunity to earn a monthly bonus on top of base salary for hitting targets.
- Pension with a great Pension Provider – Scottish Widows.
As a Retail Sales Assistant, you will be placed at the heart of a bustling airport environment where thousands of customers are embarking on business or personal trips. You will support customers by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs.
What will you be doing?
- Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
- Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
- Engaging with customers to process all foreign exchange transactions accurately and efficiently.
- Delivering on key performance goals both procedural, operational and customer focused.
- Utilising your keen eye for detail to process daily online FX requests and deliveries.
- Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
What do I need to have?
- Numerically proficient: A firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly.
- Great communicator: Ability to talk with people and build relationships naturally, being a good listener who understands people and their needs.
- Desire to succeed: Drive and vision to make a difference, enjoy what you do, and care about the impact you have.
Interview Process:
- Step 1: Initial screening call with Talent Acquisition Partners or Bureau Managers.
- Step 2: Online interview with a Talent Acquisition Partner, including a small numerical and accuracy test.
- Step 3: Bureau visit to meet with the Bureau Manager and see the working environment.
- Step 4: Offer to join Travelex if successful.
About Travelex: We are one of the market leading specialist providers of foreign exchange, founded in 1976. Our mission is to simplify our customers’ access to international money, however and whenever.
We are an equal opportunity employer and value diversity at our company.
Retail Sales Assistant employer: Travelex
Contact Detail:
Travelex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Travelex's products and services. Understanding the various foreign exchange options and how they work will help you engage confidently with customers and position yourself as a knowledgeable advisor during the interview.
✨Tip Number 2
Brush up on your numerical skills! Since you'll be handling cash and processing currency transactions, practice basic maths and accuracy tests to ensure you're comfortable with numbers before the interview.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've built relationships with customers in the past. Think about specific situations where you provided excellent service or resolved issues effectively.
✨Tip Number 4
Research the airport environment and the unique challenges it presents. Being able to discuss how you would adapt to the fast-paced atmosphere and cater to diverse customer needs will demonstrate your readiness for the role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you handled cash or worked in a fast-paced environment, as these are crucial for the Retail Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships. Mention your numeracy skills and how they will help you in processing foreign exchange transactions accurately.
Showcase Your Communication Skills: In your application, provide examples of how you've effectively communicated with customers in the past. Highlight your listening skills and adaptability, which are essential for understanding customer needs in a busy airport setting.
Prepare for Numerical Tests: Since the interview process includes a numerical and accuracy test, brush up on your basic maths skills. Practice handling cash and converting currencies to ensure you're ready to impress during the assessment.
How to prepare for a job interview at Travelex
✨Show Your Customer Service Skills
As a Retail Sales Assistant, you'll be interacting with customers constantly. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've gone above and beyond to help customers, as this will demonstrate your commitment to providing exemplary service.
✨Brush Up on Your Numeracy Skills
Since you'll be handling cash and processing foreign exchange transactions, it's crucial to show that you're numerically proficient. Be prepared for a numerical test during the interview process. Practise basic calculations and currency conversions beforehand to boost your confidence.
✨Demonstrate Adaptability
Working in an airport environment means being adaptable to various situations and customer needs. During the interview, share examples of how you've successfully adapted to changing circumstances in previous roles. This will show that you can thrive in a dynamic setting like Travelex.
✨Express Your Passion for Travel
Travelex values employees who are passionate about travel and helping others with their travel needs. Make sure to convey your enthusiasm for travel during the interview. Share personal experiences or insights that relate to the role, as this will help you connect with the interviewers.
