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For Companies At a Glance
- Tasks: Engage customers, inspire creativity, and manage store operations.
- Company: The Works is a top-rated company focused on inspiring reading and creativity.
- Benefits: Enjoy a 25% discount, flexible hours, and access to exclusive perks.
- Why this job: Join a vibrant team that values creativity and supports personal growth.
- Qualifications: No specific experience needed; just bring your passion and positivity!
- Other info: Keyholder opportunities available for those over 18, with training provided.
Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies'. We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Our Perks Are 'The Works':
- 25% Colleague Discount! - Plus, exclusive Double Discount days!
- MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
- Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
- Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
- Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
- Share Scheme - Own a piece of The Works and unleash your inner Monopoly mogul!
- 24/7 support for you and your family - Through our partnership with Retail Trust Charity, providing an Employee Assistance Programme and more!
- Healthcare Cash Plan – To support your everyday healthcare costs.
- And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme, and charitable giving options.
At The Works, this is more than just a job—it’s a mission to inspire people to read, learn, create, and play! You’ll be the heartbeat of our store, greeting customers warmly and helping them leave inspired and excited. Your passion for our brand and products will be contagious, encouraging repeat visits and satisfying their creative needs.
Our Culture: The Works is a supportive, friendly, and inclusive workplace. It’s a second home where you can be your authentic self. Our environment is energetic and lively, but we also share TV recommendations and page-turners, fueling imaginations and fostering downtime. We work as one team, with everyone pitching in to support each other and inspire our customers.
Skills / Behaviours That Will Set You Apart:
- Genuine and authentic: Your positivity, creativity, and passion shine through. Talking to people is your superpower, and your helpful recommendations are irresistible!
- Resilient champion: You handle a fast-paced retail environment with ease—juggling busy days, deliveries, and customers like a pro. You’re a multitasking hero!
- Stock magician: You excel at sorting, pricing, and merchandising deliveries. Embrace the boxes—they’ve got nothing on you!
Keyholder Responsibilities: If you’re over 18, you’ll join as a keyholder, supporting store management by opening, closing, and running the store when needed. Don’t worry—we’ll train you! You’ll gain valuable skills and receive additional pay when holding keys. Under 18? No problem. When you turn 18, we’ll set you up for training to earn the keyholder pay enhancement.
Our Purpose: To inspire reading, learning, creativity, and play—making lives more fulfilled.
Our Values: We are Crafty, Caring, and Can-do. We Listen. We Care. We value your feedback through our annual anonymous engagement survey to help us improve and make The Works the best place to work.
Promoting Diversity, Inclusion, and Reasonable Adjustments: We foster an inclusive culture where everyone feels able to be themselves. Our roles are open to all, including ethnic minorities, people with disabilities, carers, and LGBTQ+ community members. We support flexible working and reasonable adjustments—just let us know in your application!
Retail Sales Assistant employer: The Works Stores Ltd
Contact Detail:
The Works Stores Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Show your passion for creativity and learning during the interview. Share personal stories about how books, games, or art have inspired you, as this aligns perfectly with The Works' mission.
✨Tip Number 2
Familiarise yourself with The Works' product range before your interview. Being able to discuss specific items and how they can inspire customers will demonstrate your enthusiasm and knowledge.
✨Tip Number 3
Highlight your customer service skills by preparing examples of how you've positively impacted customers in previous roles. This will show that you can create a welcoming atmosphere in-store.
✨Tip Number 4
Emphasise your ability to multitask and thrive in a fast-paced environment. Share experiences where you've successfully managed multiple responsibilities, as this is crucial for a Retail Sales Assistant.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Works' mission and values. Highlight your passion for creativity, reading, and learning in your application to show that you align with their culture.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise skills like communication, multitasking, and your ability to inspire others, as these are key traits they are looking for.
Craft a Compelling Cover Letter: In your cover letter, share a personal story that showcases your passion for creativity or how you've inspired others. This will help you stand out and demonstrate your genuine interest in the role.
Showcase Your Skills: In your application, mention specific examples of how you've handled fast-paced environments or contributed to team success. Use keywords from the job description to ensure your application resonates with the hiring team.
How to prepare for a job interview at The Works Stores Ltd
✨Show Your Passion for Creativity
During the interview, express your enthusiasm for reading, learning, and creativity. Share personal experiences where you've inspired others or engaged in creative activities, as this aligns perfectly with The Works' mission.
✨Demonstrate Your People Skills
Since the role involves interacting with customers, highlight your ability to connect with people. Prepare examples of how you've provided excellent customer service or made someone's day better through your recommendations.
✨Prepare for a Fast-Paced Environment
The retail environment can be hectic, so be ready to discuss how you handle busy days and multitask effectively. Share specific instances where you've successfully managed multiple responsibilities at once.
✨Embrace the Brand Values
Familiarise yourself with The Works' values: Crafty, Caring, and Can-do. Be prepared to discuss how these values resonate with you and how you embody them in your work ethic and interactions with colleagues and customers.
