Customer Service Advisor – Yard

Customer Service Advisor – Yard page is loaded

Customer Service Advisor – Yard

Apply remote type Site-based only locations Cambridge time type Full time posted on Posted 3 Days Ago time left to apply End Date: May 24, 2025 (26 days left to apply) job requisition id JR28362

Are you based in the Cambridge area? Do you have a passion for working with people?

Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who\’s as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours – 0700- 1630 Monday to Friday and every 2nd Saturday morning 8-12

Location –Jewson Cambridge, Mercers Row, Garlic Row Ind Estate, Cambridge, CB5 8HY

Key Responsibilities

• Welcome customers to the branch and take an active interest in their projects

• Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values

• Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training will be provided)

• Check incoming deliveries and report missing or damaged products

• Maintain stock levels in both the shop and yard areas, carrying out regular stock counts

• Keep the branch looking clean and tidy, to make a great first impression on our customers

• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What’s in it for you?

• Retirement Savings Plan (Pension) – with Legal & General

• Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.

• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway

• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)

• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover

• Employee Discount

• Refer a Friend scheme

• Wellbeing Centre via WorkPerks

• New Reward and Recognition programme – launching soon!

Required Skills and Experience

• Previous industry experience preferred but not essential

• Strong organisational skills, with the ability to prioritise work accordingly

• Strong communication skills

• Confident working both indoors and outdoors

• A health and safety focus

• Comfortable in a role involving extensive manual handling of bulky items

About us

At Jewson, we\’re proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We\’re a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you\’re ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today!

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