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- Tasks: Lead a team to ensure top-notch vehicle cleanliness and customer service.
- Company: Join Arnold Clark, a diverse and inclusive workplace that values collaboration and talent.
- Benefits: Enjoy 33 days of annual leave, flexible hours, discounts, private healthcare, and a pension.
- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.
- Qualifications: Previous team leadership experience, strong IT skills, and a full UK driving licence required.
- Other info: Flexible hours and a commitment to employee well-being make this role exciting.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an enthusiastic and motivated Valet Manager to join our Renault/ Dacia/ Alpine branch in Hillington.
We offer:
- 33 days’ annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- …and much more
Hours: Full time: Monday - Thursday 7.15am - 4.45pm and Friday 7.15am - 3.45pm.
About the role: As a Valet Manager, you’ll be a key part of the everyday smooth running of our busy branch – from supporting the staff to deliver exceptional standards of cleanliness to making sure that all stock cars are fully prepared, photographed and presented for customers to view. You’ll help run the show by organising the staff rota, completing all health and safety reviews and ordering materials.
Day-to-day duties:
- Organising daily deliveries
- Managing your team to achieve targets and ensure they hit their VIP qualification
- Completing and submitting all documentation and weekly audit reports to the Area Manager by required deadlines
- Ensuring that all vehicles are valeted to the highest standards
- Working with the Branch and Area Manager to keep everything running smoothly
- Promoting great customer service throughout the branch
- Encouraging excellent communication between staff and management
- Carrying out regular stock control of valeting materials and ordering new stock as needed
- Liaising with internal and external organisations
- Ensuring valet bays are kept tidy and that staff follow health and safety regulations
- Organising staff rotas to ensure shifts are covered
Essential skills:
- Previous experience in leading a team
- Good IT skills
- Great communication skills and friendly, professional approach
- High levels of organisation and attention to detail
- Ability to work well on your own initiative and as part of a team
- The ability to motivate staff to reach targets
- Understanding the importance of excellent customer service
- A full UK driving licence
- Flexibility to cover extra hours when required
Our Culture: Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.
Valet Manager employer: Arnold Clark Group
Contact Detail:
Arnold Clark Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Valet Manager
✨Tip Number 1
Familiarise yourself with the specific requirements of the Valet Manager role. Understand the daily operations and challenges faced in a busy branch, as this will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Be ready to discuss how you motivated staff to achieve targets and maintained high standards of customer service.
✨Tip Number 3
Network with current or former employees of Arnold Clark, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your IT skills and how they relate to managing operations effectively. Being able to demonstrate your proficiency with relevant software or systems will set you apart from other candidates.
We think you need these skills to ace Valet Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership and customer service. Emphasise any previous roles where you managed a team or ensured high standards of cleanliness.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Valet Manager position. Mention specific skills that align with the job description, such as your organisational abilities and IT skills.
Showcase Your Communication Skills: Since great communication is essential for this role, consider including examples in your application that demonstrate how you've effectively communicated with teams or customers in the past.
Highlight Flexibility and Initiative: The job requires flexibility and the ability to work on your own initiative. Make sure to mention any experiences where you successfully adapted to changing circumstances or took the lead in a project.
How to prepare for a job interview at Arnold Clark Group
✨Show Your Leadership Skills
As a Valet Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully managed teams in the past, focusing on how you motivated staff and achieved targets.
✨Highlight Your Organisational Skills
The role requires high levels of organisation, especially when managing rotas and stock control. Be prepared to discuss your methods for staying organised and how you prioritise tasks in a fast-paced environment.
✨Emphasise Customer Service Experience
Excellent customer service is key in this role. Prepare to talk about your previous experiences where you went above and beyond for customers, and how you encourage your team to do the same.
✨Demonstrate IT Proficiency
Good IT skills are essential for completing documentation and reports. Be ready to discuss your experience with relevant software and how you use technology to improve efficiency in your work.
