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- Tasks: Lead daily operations, manage staff, and drive sales in a dynamic branch environment.
- Company: Join a successful team focused on delivering exceptional customer experiences.
- Benefits: Enjoy a fun, inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a vibrant team that values your input and fosters strong customer relationships.
- Qualifications: Experience in management and sales is preferred; strong communication skills are a must.
- Other info: Opportunity to step up as Branch Manager when needed.
The predicted salary is between 28800 - 43200 £ per year.
#GoWithYourFlow Come and join us as a results driven Branch Operations Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.The Role: As a Branch Operations Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, through management of staff and resources, and inspiring your customers with the perfect solutions for their requirements. The Branch Operations Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. As a Branch Operations Manager, you will deputise in the Branch Managers absence, and have direct responsibility for the day the to day management of branch colleagues. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!Key Responsibilities Effective management of the team and resource in the absence of the Branch ManagerEnsure the highest standards are maintained in the branch at all times preventing loss or damage, pilfering or breakage to stocks or property, also in respect of staff performance, good housekeeping and strict observance of Company policies and proceduresAssisting the Branch Manager to profitably meet and exceed the branch sales targetsManaging the sales office, branch purchasing …
Branch Operations Manager employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Operations Manager
✨Tip Number 1
Familiarize yourself with our company culture and values. As a Branch Operations Manager, you'll need to embody our inclusive team environment, so understanding how we operate will help you connect with the team and demonstrate your fit during the interview.
✨Tip Number 2
Prepare examples of how you've successfully managed teams in the past. Highlight specific instances where you exceeded sales targets or improved team performance, as this will showcase your ability to drive results in a similar role.
✨Tip Number 3
Research common challenges faced by Branch Operations Managers in our industry. Being able to discuss these challenges and propose solutions during your conversation will demonstrate your proactive approach and readiness for the role.
✨Tip Number 4
Practice building rapport quickly. Since relationship-building is key in this role, consider role-playing scenarios where you engage with customers and colleagues to refine your interpersonal skills before the interview.
We think you need these skills to ace Branch Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Branch Operations Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Skills: In your CV and cover letter, emphasize your leadership and team management experience. Provide specific examples of how you've successfully managed teams and exceeded sales targets in previous roles.
Showcase Customer Focus: Demonstrate your ability to build rapport with customers and deliver exceptional service. Include examples of how you've met or exceeded customer expectations in past positions.
Tailor Your Application: Customize your CV and cover letter for this specific role. Use keywords from the job description to ensure your application stands out and aligns with what the company is looking for.
How to prepare for a job interview at City Plumbing
✨Show Your Leadership Skills
As a Branch Operations Manager, you'll be responsible for managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past. Highlight any experiences where you inspired your colleagues or improved team performance.
✨Demonstrate Sales Acumen
Since the role involves identifying and capitalizing on sales opportunities, come ready to share specific strategies you've used to drive sales in previous positions. Discuss how you analyze customer needs and tailor solutions to exceed their expectations.
✨Emphasize Relationship Building
Building rapport with customers and colleagues is key. Prepare to talk about how you've established trusted relationships in your past roles. Share anecdotes that illustrate your ability to connect with people and create a positive environment.
✨Understand Company Policies and Procedures
Familiarize yourself with the company's policies and procedures, as well as the importance of maintaining high standards. Be ready to discuss how you ensure compliance and promote good practices within your team, especially in the absence of the Branch Manager.
