Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily restaurant operations and ensure top-notch service for guests.
- Company: Join Company of Cooks, a leader in hospitality since 1996, now part of CH&CO.
- Benefits: Enjoy perks like personal development, life assurance, private medical eligibility, and holiday purchase schemes.
- Why this job: Be part of a vibrant team in a creative environment that values community and personal growth.
- Qualifications: Strong wine knowledge and experience in busy hospitality settings are essential.
- Other info: Flexible shifts and opportunities for volunteering and professional recognition await you!
The predicted salary is between 39000 - 51000 £ per year.
Craft, Creativity and Community - we are Company of Cooks! These are our values, and they go far beyond corporate waffle. In fact, they set the tone for everything we do. Company of Cooks have been working with some of the UK’s most cherished venues since 1996, delighting customers and clients alike with great food and drinks, brilliant service and an absolute focus on the details that make good restaurants, cafes and bars, great ones. In October 2019 the company was brought into the CH&CO family. The completion of the deal saw Company of Cooks become the group’s go-to operators in heritage and performance venues, art galleries and destinations.
Location: SE1 8XX
Salary: £45,000 per annum for 40 hours per week
Working Pattern: 5 over 7 shift pattern with shifts between 9.30am and 10pm
Key Responsibilities:
- Manage the day-to-day operations of the restaurant, ensuring high standards of service
- Supervise and train a team of 4 supervisors and front of house staff to maintain a positive work environment and exceptional guest service reporting into the on site operations manager
- Monitor and control restaurant performance, including managing costs and maximising revenue
- Maintain and enhance the guest experience by handling feedback and resolving any concerns
- Ensure smooth communication between front and back-of-house teams for efficient service delivery
Our Ideal Candidate:
- Strong wine knowledge and passion for the industry
- Strong floor management experience from a busy bar, café or restaurant setting
- Leadership skills to manage and motivate a team
- Friendly, approachable and guest-focused attitude
What’s in it for you?
Working with Company of Cooks has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
About Us
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Level 2 Floor Manager- Southbank Centre employer: Company of Cooks
Contact Detail:
Company of Cooks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Level 2 Floor Manager- Southbank Centre
✨Tip Number 1
Familiarise yourself with the Southbank Centre and its unique atmosphere. Understanding the venue's culture and clientele will help you demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in busy environments. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Tip Number 3
Brush up on your wine knowledge, as this is a key requirement for the role. Consider attending a wine tasting or taking an online course to enhance your expertise and impress during discussions.
✨Tip Number 4
Network with current or former employees of Company of Cooks if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
We think you need these skills to ace Level 2 Floor Manager- Southbank Centre
Some tips for your application 🫡
Understand the Company Values: Familiarise yourself with the values of Company of Cooks, such as Craft, Creativity, and Community. Reflect these values in your application to show that you align with their mission.
Highlight Relevant Experience: Emphasise your floor management experience in busy hospitality settings. Provide specific examples of how you've led teams and enhanced guest experiences in your previous roles.
Showcase Your Wine Knowledge: Since strong wine knowledge is a key requirement, mention any relevant certifications or experiences that demonstrate your expertise in this area.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the job description. Use keywords from the posting, such as 'leadership skills' and 'guest-focused attitude', to make your application stand out.
How to prepare for a job interview at Company of Cooks
✨Showcase Your Leadership Skills
As a Level 2 Floor Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed staff in previous roles, focusing on training and creating a positive work environment.
✨Demonstrate Your Wine Knowledge
Given the emphasis on strong wine knowledge, be ready to discuss your experience with different wines and how you can enhance the guest experience through your expertise. Consider bringing up specific pairings or recommendations you've made in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest feedback and service delivery. Think of scenarios where you've had to resolve issues quickly and effectively, and be prepared to share these experiences.
✨Emphasise Your Guest-Focused Attitude
Company of Cooks values a friendly and approachable attitude. Be sure to convey your passion for exceptional guest service during the interview. Share stories that highlight your commitment to ensuring a great experience for customers.
