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For Companies At a Glance
- Tasks: Lead and motivate a team to deliver exceptional guest experiences.
- Company: Join Stonegate Group, the UK's largest pub and bar operator with diverse venues.
- Benefits: Enjoy flexible working, discounts, and early access to wages through Wagestream.
- Why this job: Be part of a vibrant culture, engage with guests, and enjoy live entertainment.
- Qualifications: Must be 18+ due to alcohol sales; passion for hospitality is key.
- Other info: Located in St Albans, Blacksmith Arms offers a unique atmosphere with great food and drinks.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Blacksmith Arms. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.
Can you…
- Support, coach and mentor your team
- Support the management team and work together to create and deliver our vision
- Ensure standards and compliance are maintained
- Create a welcoming atmosphere for our guests
A little bit about us…
At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it. A charming pub located in the centre of St Albans, the Blacksmith Arms is the perfect place to stop for our guests to enjoy a relaxing drink with its superb selection of cask ales, traditional ciders, and great food. We also offer weekly entertainment, which includes live music events. Our guests also enjoy the fantastic garden, which offers plenty of seating and outdoor TV screens, ensuring no one misses out on any of the sporting action.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream – Early access to your earned wages
- Award winning development programmes
To be considered for the Team Leader position at Blacksmith Arms you must be at least 18 years old as it involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Blacksmith Arms directly.
Team Leader employer: Social Pub And Kitchen - Stonegate Group
Contact Detail:
Social Pub And Kitchen - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the Blacksmith Arms and its unique offerings. Understanding their menu, drink selections, and entertainment options will help you engage confidently with the team and guests during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and supported a team in the past. Be ready to discuss specific situations where your coaching made a difference.
✨Tip Number 3
Research the Stonegate Group and their values. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly fits into their culture.
✨Tip Number 4
Prepare questions that demonstrate your interest in the role and the venue. Asking about team dynamics or upcoming events shows that you're proactive and genuinely interested in contributing to the Blacksmith Arms.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Team Leader position entails. Focus on the key responsibilities such as supporting and motivating the team, ensuring compliance, and creating a welcoming atmosphere for guests.
Tailor Your CV: Make sure your CV highlights relevant experience in team leadership, customer service, and any specific skills that align with the job requirements. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've successfully motivated teams in the past and how you can contribute to the Blacksmith Arms' unique identity.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Social Pub And Kitchen - Stonegate Group
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to support and motivate a team. Share specific examples from your past experiences where you successfully guided a team or resolved conflicts, showcasing your coaching and mentoring skills.
✨Understand the Venue's Unique Identity
Familiarise yourself with Blacksmith Arms and its unique offerings. Mention how you can contribute to creating a welcoming atmosphere and enhancing the guest experience, particularly during events like live music or sports screenings.
✨Emphasise Compliance and Standards
Discuss your understanding of maintaining standards and compliance in a hospitality setting. Be prepared to talk about how you ensure that service quality is consistently high and how you would handle any issues that arise.
✨Engage with Passion for the Industry
Express your enthusiasm for the hospitality industry, especially regarding beer, cocktails, and sports. Show that you are not just looking for a job but are genuinely passionate about creating memorable experiences for guests.
