Surveyor - Commercial Property Management - London

Lambert Smith Hampton is a leading and progressive commercial real estate consultancy with a network of offices across the UK and Ireland. As a business, we work with investors, developers and occupiers in both the public and private sector.

KEY FOCUS OF THE JOB: We are looking for a surveyor to join our Commercial Property Management team in London to take responsibility for the property management of a mixed portfolio of properties in London and the South East for a variety of clients including funds, property companies, developers and private investors. This is a varied portfolio covering all asset classes. We are looking for a team player who can take complete ownership of a portfolio and support the activity of a growing team.

MAIN RESPONSIBILITIES:

• To manage the above detailed portfolio effectively.
• To identify asset management opportunities across the portfolio.
• To resolve day-to-day management issues efficiently.
• To liaise with both clients, contractors and occupiers on a regular basis and to work closely with Property Management Accounts in ensuring excellent service is provided to all clients.
• To fully engage in client meetings as required and ensure client requirements are acted upon efficiently and effectively.
• To manage relationships with clients.
• Support the training and development of more junior team members.
• To be involved in tenders and presentations with a view to gain an increased client base.
• To continually strive to improve working practices and client service delivery for the whole team.
• To represent LSH and the full range of property related services available to clients.
• Seek to cross sell opportunities to other parts of LSH.
• Work with Facilities Managers in regards to multi-let assets assisting in the production of service charge budgets.
• Process occupier applications and provide recommendations to the client.
• To provide an all-round best in class approach to property management based on proactivity, ownership and positive engagement with all stakeholders.

KEY REQUIREMENTS:

• Technical Skills: Newly MRICS qualified preferable, but not essential.
• Proven experience of Property Management.
• Proven track record in resolution of day to day management issues and in building strong client relationships.
• Demonstrate the ability to make effective presentations to potential clients.
• Demonstrate a track record with occupational, institutional and/or property company/developer clients.
• Computer Literacy, specifically in Microsoft Office and TBS.

Customer Focus:

• Demonstrates a clear understanding of client requirements.
• Enjoys the clear confidence and respect of clients.
• Collects, reviews and acts upon client feedback.
• Researches into current and future client requirements.
• Demonstrates an awareness of market trends.

Communication Skills:

• Experienced and capable presenter, both of technical and business matters.
• Shows highly developed persuasive skills (oral).

Candidate profile:

• Presents a professional image when dealing with clients and demonstrates self-confidence.
• Demonstrates ambition and commitment to self-development.
• Highly organised.
• Manages own time and exercises good commercial judgement to maximise fee earning potential.
• Team Player.

Organisational Focus:

• Seeks to improve personal and team service delivery.

Analytical Reasoning:

• Demonstrates good attention to detail by regularly producing carefully prepared, accurate work.
• Uses thorough and effective data gathering techniques in all aspects of the work.

Interpersonal Skills:

• Understands and listens to others’ requirements.
• Demonstrates co-operation and willingness to work with others.

We understand the value that a diverse and inclusive working environment brings to Lambert Smith Hampton. We celebrate the different perspectives and insights that people can bring through their cultures and backgrounds. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.