Sales Controller

itsu (grocery) are hiring: Wholesale & New Business Controller

The ideal candidate:

• Excellent communication skills to develop and manage key buying relationships
• A flexible, can-do attitude with willingness to work closely with others
• Self-starter within a small team
• Energy to work in a rapidly growing, evolving business
• A passion for food
• 2+ years FMCG experience (category management, finance, sales, trade marketing)
• In-depth understanding of the UK grocery market
• Proactive, creative problem solver
• Strong leadership skills

About us:

itsu is a healthy eating, Asian-inspired quick service retail & grocery brand with over 70 stores in the UK and a growing grocery business across Europe. Known for its fresh, best-in-class food, itsu has global ambitions to expand further, leveraging technology, innovation, and a talented workforce to shape the future of fast food.

itsu (grocery), part of the itsu brand, extends into supermarkets, health food stores, online, wholesale, and internationally, offering products like crispy seaweed thins, frozen gyoza & bao, broth, rice & noodles, and miso.

D&I statement:

itsu (grocery) is committed to diversity, equity, and inclusion, encouraging applicants from diverse backgrounds.

Application note:

Please remove your full name, university/school, address, email, and photos from your CV and cover letter. Non-anonymized CVs may not be reviewed.

Scope of the role:

• Build relationships with senior buying contacts at multiple retailers
• Develop and execute strategies to succeed in channels outside of grocery (convenience, high street, wholesale)
• Secure new business across all categories
• Manage a team of 2 across multiple channels, supporting growth
• Create and implement account plans to drive business growth
• Collaborate with marketing, NPD, category, and supply chain teams to meet revenue targets
• Analyze sales data, consumer trends, and food trends to identify opportunities

What we offer:

• 25 days holiday plus bank holidays (with some flexibility for religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days WFH)
• Opportunity for international work
• 50% employee discount in itsu shops
• Free lunch at itsu
• Discounts at major retailers
• Training budget for ongoing development

Location: Partnership House, Carlisle Pl, London, UK

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