Sales Controller

itsu (grocery) are hiring: Wholesale & New Business Controller

The ideal candidate:

• Excellent communication skills to develop and manage key buying relationships
• A flexible, can-do attitude and willingness to work closely with others
• Self-starter within a small team
• Energy to work in a rapidly growing, evolving business
• Passion for food
• Over 2 years of FMCG experience (category management, finance, sales, trade marketing)
• In-depth understanding of the UK grocery market
• Proactive and creative problem solver
• Strong leadership skills

About us:

itsu is a healthy eating, Asian-inspired quick service retail & grocery brand with over 70 stores in the UK and a leading grocery business across Europe and beyond. Known for its fresh, best-in-class food made daily, itsu has global ambitions to expand further, with a focus on innovation, technology, and talented workforce. Its grocery arm includes products like crispy seaweed thins, frozen gyoza & bao, broth, rice & noodles, and miso.

D&I statement:

itsu (grocery) is committed to building a diverse, equitable, and inclusive organization. We encourage applicants from all backgrounds to apply.

Application note:

Please remove your full name, university/school, address, email, and photos from your CV and cover letter. Non-anonymized CVs may not be reviewed.

Scope of the role:

• Build strong relationships with senior buying contacts across multiple retailers
• Develop and execute strategies to succeed in channels outside of grocery (e.g., convenience, high street, wholesale)
• Secure new business for itsu (grocery) across categories
• Manage a team of 2 across multiple channels, supporting growth
• Create and implement account plans to support business growth
• Collaborate with marketing, NPD, category, and supply chain teams to meet revenue targets
• Analyze sales data, consumer trends, and food trends to identify opportunities

What we offer:

• 25 days holiday plus bank holidays (with flexibility for religious holidays)
• Health insurance
• Company pension scheme
• Hybrid working (2 days WFH)
• Opportunity to work abroad
• 50% employee discount at itsu shops
• Free lunch at itsu
• Discounts at major retailers
• Training budget for ongoing development

Location: Partnership House, Carlisle Pl, London, UK

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