Value Creation & Operations Manager

Digital Transformation has become the quintessential role driving change within organisations that are pushing a digital first agenda. If you’re passionate about change and looking to join a team that’s at the heart of a disruptive journey, you’re knocking on the right door.

As part of this team, you will be working closely with the Head of Digital Transformation and others across several fast-moving projects and high-profile assignments with rapidly changing priorities.

We’re super proud of our history, helping communities to stay connected with top-notch products and services. We offer the full works – Broadband, TV, mobile and landline – equipping our customers with the very latest tech. Our mission is to become the most recommended brand, by our people and our customers. A massive part of that journey is about how we ensure that our brilliant people have a working environment in which they can truly belong and thrive.

As a Digital Transformation Manager, you’ll be an ambassador for change across Virgin Media and champion the digital first agenda. You’ll be responsible for managing multiple digital projects and adopt a radical value-accretion approach to problem solving. Together we’ll challenge the status-quo. We’re looking for someone who will constantly use analysis to challenge. You’ll be forecasting and reporting your findings to ensure high standards of quality control across our program implementation.

This role plays a big part in our transformation and therefore involves providing senior business leaders with regular updates, presenting project outputs and providing key steering information. This role relies on teamwork, from developing complex analysis-based recommendations with the Data & Insights team, to shaping the strategic ambition with experts in technology and delivery. With teamwork, comes mentoring! You’ll also coach and develop junior members of the team to become experts in transformation.

The must haves:

• Self-starter with insatiable drive and passion for change and able to consistently deliver to deadlines in a fast-paced, ambiguous environment.
• Proven experience in restructuring, turnaround, management consulting or other high-paced change roles.
• Demonstrated affinity for digital transformation, technology and digital tools.
• A willingness to learn new tools and technologies to improve efficiency of work.
• Demonstrated ability to manage program deliverables within budgetary, resource and scheduling requirements against defined project milestones and deadlines.

Other stuff we’re looking for:

• Academic background in sciences or finance/economics.
• A good understanding of the process from Digital Sales to Digital Delivery in a large business to business Telco.
• Experience of a leadership role in transformation, restructuring, turnaround, management consulting or other high-paced change role.

What’s in it for you?

You’re not just joining an ambitious team that’s hungry for change. You’re gaining exposure to one of the most exciting times in UK telecom history. This is a great opportunity to be part of an already successful and promising transformation story. You’ll go home with a sense of fulfilment, receive full support to pursue career opportunities across Virgin Media and benefit from a clear sense of purpose, working at the top of the company’s strategic agenda.

Next Steps:

If you think you’ve got some amazing skills to offer us, and Virgin Media feels like a place where you can belong, we’d love to learn more about you. Once you’ve submitted an application the next steps of the process, if successful, are likely to include an introductory conversation with the Digital Transformation team followed by a meet with two of our amazing leaders in the wider change team.

When you apply, you’ll be asked about any adjustments you might need to support the recruitment process. Let us know and we’ll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media family.

About Us: Here at Virgin Media, we help to create a digital world that makes good things happen: for our customers and the communities in which we operate. Across the UK and Ireland, we offer four multi award-winning services: broadband, TV, mobile and home phone. We’re in the process of growing all parts of our business so we can connect more customers to the things and to the people they care about. Our customers can expect the best from us. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Lightning network investment means that 17 million homes and businesses will be able to access the benefits of our ultrafast fibre optic network. Virgin Media is part of Liberty Global plc, the world’s largest international cable company. Liberty Global serves a total of 27 million customers with operations in 30 countries; together we’re making good things happen. We’ve got a big happy team and we’re about to get even bigger.