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- Tasks: Lead a small team, manage care visits, and ensure client satisfaction.
- Company: Join SSA STAR CARE, a family-run business dedicated to quality care for over 3 years.
- Benefits: Enjoy a competitive salary, annual bonus, 30 days holiday, and funded qualifications.
- Why this job: Make a real impact in a supportive environment while shaping the future of care.
- Qualifications: NVQ3 in Health & Social Care preferred; driving licence required.
- Other info: Office-based role with flexibility for shifts and on-call duties.
The predicted salary is between 24000 - 26000 £ per year.
A fantastic opportunity for someone who is ready to progress their career to the next level in a high quality, friendly and positive environment. The SSA STAR CARE is a small, family-run domiciliary care company and has been delivering outstanding care to our clients for over 3 years. We specialise in quality – not quantity.
Office based role in Enfield, leading a small team of carers in one of our three business areas.
The perfect candidate:
- Will have, or be working towards, NVQ3 in Health & Social Care
- Been providing care for 1-2 years.
- Hold a valid driving licence and access to a vehicle
- Good administration, literacy and numeracy skills
What we can offer you:
- Excellent salary – Up to £26,000
- Additional on-call payments approximately £2,000 pa.
- Annual Bonus
- 30 Days holiday (Inclusive of bank holidays)
- Ongoing support – we value our staff and offer a full support system, excellent training and career development.
- Funded Health & Social Care qualifications.
- A voice – regular meetings to share ideas, challenges and ensure your needs are being met.
- Ability to shape the future of the business, by playing an integral part of the office team & working closely with the Business Owners & Senior Management Team
Role Responsibilities:
- Working with the Registered Manager you will be responsible for rostering care visits, keeping up with changes and dealing with all queries in a prompt and efficient manner.
- Building excellent relationships with our carers, clients and health professionals whilst ensuring the care team is supported and our clients are delighted with the service they receive.
- Be part of the on-call team on a one in four-week rota.
- Delivering care as required and demonstrating leadership from the front.
- Supporting the smooth running of the office to ensure the highest standards are maintained whilst regulatory requirements and company policies are fully followed.
- Building the business through actively seeking new clients – our excellent reputation is a source of new enquiries!
Schedule: 40 hours per week, Office hours typically 9am – 5pm Monday – Friday. Flexibility is required to undertake direct support to meet the needs of the business, this may include the need to work shifts, unsocial hours and weekends.
Experience: Providing care: 2 years (preferred)
Licence/Certification: Driving Licence (required)
Reference ID: Care Coordinator
Office Address: Office 7, 32 Lumina way, Lumina Park, Enfield EN1 1FS
About Us: SSA Star Care Ltd is a Domiciliary Care & Supported Living business providing care and support to individuals aged 18-65 & 65+ in the comfort of their own homes.
Care Coordinator employer: SSA Star Care Ltd
Contact Detail:
SSA Star Care Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator
✨Tip Number 1
Familiarise yourself with the specific needs of the clients SSA Star Care serves. Understanding the demographics and challenges faced by individuals aged 18-65 and 65+ will help you demonstrate your commitment to providing tailored care during interviews.
✨Tip Number 2
Highlight any experience you have in leading or supporting a team, as this role involves managing a small group of carers. Be prepared to discuss how you've successfully built relationships with colleagues and clients in previous roles.
✨Tip Number 3
Showcase your organisational skills by discussing any experience you have with rostering or scheduling care visits. Being able to manage time effectively and adapt to changes is crucial for this position.
✨Tip Number 4
Prepare to talk about your approach to client satisfaction and how you would ensure that both carers and clients feel supported. This could involve sharing examples of how you've handled feedback or improved service delivery in past roles.
We think you need these skills to ace Care Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in care coordination and any qualifications like NVQ3 in Health & Social Care. Emphasise your 1-2 years of care provision experience and any leadership roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality care. Mention specific examples of how you've built relationships with clients and colleagues, and how you can contribute to the positive environment at SSA Star Care.
Highlight Relevant Skills: In your application, focus on your administration, literacy, and numeracy skills. Provide examples of how these skills have helped you in previous roles, especially in managing care schedules or supporting teams.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with SSA Star Care. Mention your willingness to be flexible with working hours and your commitment to maintaining high standards of care and compliance with regulations.
How to prepare for a job interview at SSA Star Care Ltd
✨Show Your Passion for Care
Make sure to express your genuine passion for providing care during the interview. Share personal experiences or stories that highlight your commitment to helping others, as this will resonate well with the values of SSA STAR CARE.
✨Demonstrate Leadership Skills
As a Care Coordinator, you'll be leading a team. Prepare examples of how you've successfully led or supported a team in the past. Discuss any challenges you faced and how you overcame them to showcase your leadership abilities.
✨Know the Company
Research SSA STAR CARE before the interview. Understand their mission, values, and the services they provide. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about past experiences where you had to make quick decisions or manage conflicts, and be ready to discuss these in detail.
