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For Companies At a Glance
- Tasks: Lead daily store operations, drive sales, and inspire your team.
- Company: Join Shoezone, a leading UK footwear retailer with 280 stores.
- Benefits: Enjoy 28-33 days holiday, 25% discount, and profit share scheme.
- Why this job: Be part of a fast-paced culture that values customer service and teamwork.
- Qualifications: Retail management experience and a passion for customer service required.
- Other info: Opportunities for career progression and personal development await you.
The predicted salary is between 28800 - 42000 £ per year.
Shoezone has an opportunity for a Store Manager to join our team based in Maldon. You will join us on a full-time (37.5 hours), permanent basis, and in return, you will receive a competitive salary.
Are you a role model who can inspire confidence in those around you, build strong relationships across the business, and drive a culture that empowers colleagues to do the right thing for our customers?
About Us
We are a retail footwear retailer operating from 280 stores across the UK, including town centre, retail park, and digital channels. We offer low-price, high-quality footwear for the whole family, with free next-day delivery on all orders, seven days a week. Our store portfolio includes 91 town centre stores, 144 hybrid town centre stores, and 43 larger retail park stores, which also stock brands like Skechers, Hush Puppies, and Kickers. Our online store, shoezone.com, stocks exclusive footwear, providing a full multi-channel customer experience. Annually, we sell approximately 14.5 million pairs of shoes at an average retail price of £13.
The Store Manager Role
As a Store Manager, you will be responsible for the day-to-day running of your store. You will lead from the front in a role that can be challenging and demanding, focusing on maximising sales through local knowledge, exceeding budget targets, controlling costs, delivering excellent customer service, and inspiring your team.
Key Duties and Responsibilities
- Achieve sales targets through strong commerciality and excellent customer service in a fast-paced environment.
- Support, develop, and mentor your team to ensure high store standards and a great customer experience.
- Maintain store standards and merchandising according to marketing guidelines and ensure high standards of housekeeping.
- Create a safe environment by implementing current health and safety policies.
What We’re Looking For
- Experience in retail store management.
- A passion for retail and customer service.
- Ready to take the next step in your retail management career.
- Ability to multitask, embrace change, and stay busy.
- Good listening skills and willingness to learn and develop the business.
Benefits
- Holidays starting at 28 days, increasing to 33 days after 5 years of service.
- Profit Share Scheme.
- 25% Discount on all products.
- Birthday Holiday.
- Opportunities for progression and development.
- Workplace pension with life cover.
- Access to Retail Trust services for support and advice.
Join Us
At Shoezone, we have a 'Just do it' attitude. Our pace is fast, standards are high, and we are proud to be the best. We work hard to meet our customers' needs and continuously evolve to stay current with market trends and customer expectations. If you believe you have the skills and experience to be our Store Manager, please click ‘apply’ today. We look forward to hearing from you!
Store Manager employer: Shoezone Retail Limited
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Shoezone's product range and customer service ethos. Understanding the brand and its offerings will help you demonstrate your passion for retail during any discussions.
✨Tip Number 2
Prepare to discuss your previous retail management experiences in detail. Highlight specific examples where you've successfully led a team, achieved sales targets, or improved customer satisfaction.
✨Tip Number 3
Showcase your ability to adapt to fast-paced environments. Be ready to share instances where you've effectively managed change or multitasked under pressure, as this is crucial for the Store Manager role.
✨Tip Number 4
Demonstrate your commitment to team development. Discuss how you've mentored or supported colleagues in the past, as building strong relationships within the team is key to success at Shoezone.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and any specific achievements that demonstrate your ability to meet sales targets and provide excellent customer service. Use keywords from the job description to align your skills with what Shoezone is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention how your previous experiences have prepared you for the Store Manager role and how you can contribute to Shoezone's success.
Showcase Leadership Skills: In your application, emphasise your leadership abilities. Provide examples of how you've supported and developed your team in past roles, as this is crucial for the Store Manager position.
Highlight Adaptability: Demonstrate your ability to multitask and embrace change. Share specific instances where you've successfully managed challenges in a fast-paced retail environment, as this will resonate well with Shoezone's expectations.
How to prepare for a job interview at Shoezone Retail Limited
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to inspire and mentor your team. Prepare to discuss your leadership style and provide examples of how you've successfully managed and developed a team in the past.
✨Know the Company Inside Out
Research Shoezone thoroughly before your interview. Understand their product range, values, and recent developments. This will show your genuine interest in the company and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or achieving sales targets. Think through potential scenarios and how you would approach them to demonstrate your problem-solving skills.
