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For Companies At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer experiences daily.
- Company: Join Swarovski, a global leader in luxury crystals since 1895.
- Benefits: Enjoy competitive pay, bonuses, generous discounts, and enhanced holiday entitlement.
- Why this job: Be part of an iconic brand that values diversity and creativity.
- Qualifications: 1-2 years in retail, leadership skills, and a passion for fashion required.
- Other info: Swarovski promotes sustainability and inclusivity in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your passion for fashion and jewellery. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About The Job
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach, and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
About You
- You are an experienced Assistant Store Manager and you have:
- 1–2 years’ experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
What We Offer
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part-time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality, and entertainment discounts
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Assistant Store Manager employer: Swarovski
Contact Detail:
Swarovski Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique qualities of their crystals and how they fit into the luxury market will help you connect with customers and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and coached a team in previous roles. Highlighting specific instances where you've driven sales or improved customer service will make you stand out as a candidate.
✨Tip Number 3
Network with current or former employees of Swarovski to gain insights into the company culture and expectations for the Assistant Store Manager role. This can provide you with valuable information that you can use to tailor your approach during the application process.
✨Tip Number 4
Demonstrate your digital proficiency by being prepared to discuss how you've used technology to enhance customer experiences or streamline operations in past positions. This is particularly important as the retail landscape continues to evolve.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Experience: In your CV and cover letter, emphasise your 1–2 years of experience in a multicultural retail environment. Provide specific examples of how you've successfully led teams, driven sales, or enhanced customer experiences in previous roles.
Express Your Passion: Swarovski values passion for fashion and jewellery. Make sure to convey your enthusiasm for the brand and the luxury retail sector in your application. Share any personal connections you have with the brand or its products.
Highlight Leadership Skills: Demonstrate your leadership and coaching abilities in your application. Include examples of how you've motivated teams, facilitated onboarding, or supported recruitment efforts in past positions to show you can thrive in this role.
How to prepare for a job interview at Swarovski
✨Show Your Passion for Luxury Brands
Make sure to express your enthusiasm for luxury fashion and jewellery during the interview. Share any personal experiences or insights you have about the industry, as this will demonstrate your genuine interest and alignment with Swarovski's brand values.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll need to lead by example. Prepare examples of how you've successfully coached and motivated a team in the past. Discuss specific situations where your leadership made a positive impact on sales or customer service.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle various customer service scenarios. Think of examples where you went the extra mile for a customer or resolved a challenging situation. This will showcase your commitment to providing extraordinary service.
✨Demonstrate Digital Proficiency
In today's retail environment, digital skills are essential. Be ready to discuss your experience with digital tools and platforms, and how you've used them to enhance customer engagement or streamline operations in previous roles.
