Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate service appointments and assist customers with inquiries.
- Company: Join Schwartz Mazda, a family-owned dealership with over 105 years of excellence.
- Benefits: Enjoy great pay, spa days, paid training, and amazing team outings.
- Why this job: Be part of a fun, supportive team with opportunities for growth and advancement.
- Qualifications: Must be confident on the phone, organised, and a team player.
- Other info: No automotive experience needed; just bring your passion for customer service!
The predicted salary is between 30000 - 42000 £ per year.
Our growing Service Department is looking for ambitious, goal-oriented individuals to join our team. No automotive experience required. Customer service professionals looking for an opportunity to grow and develop your career apply here!
BENEFITS:
- Best hours in the industry
- Spa Days
- Amazing culture
- Great pay
- Opportunity for advancement
- Incredible longevity bonuses
- Fun team outings
- Amazing paid training
- Medical
- Vision
- Dental
- 401k W/ Match
- HSA
- Paid Maternity Leave
What We Offer:
- Salary, commission, and bonus-based pay plan
- Training onsite.
With a rapidly growing dealership, there is always potential to grow. Schwartz is a fun, growing and always improving work environment. We truly have a team environment with many company outings and fun competitions.
Responsibilities:
- Responsible for taking incoming calls to the service department, booking service appointments and maintaining proper scheduling.
- Calling customers to confirm appointments.
- Reaching out to customers to come in for service and follow up on recent service visits.
- Be available to respond to email inquiries in a professional, well-spoken manner.
- Assist customers with service related questions and concerns.
- Check email frequently and respond to inquiries immediately.
- Deliver inquiries/messages intended for other sales personnel and departments promptly.
Qualifications:
- Ability to work Full Time including Saturdays and some evenings.
- Confident, pleasant and professional phone voice.
- Possess time management skills and be able to work independently.
- Not scared of the word "No".
- Take direction well.
- Must like being part of a TEAM.
Schwartz Mazda is a fourth-generation family owned business dedicated to the most positive customer experience. We pride ourselves on our reputation and the way our employees are treated, which reflects on the way we treat our customers! Our employees and customers have been like family for over 105 years. Every employee is appreciated, because each one directly contributes to the success of the dealership. We believe that when our employees are happy, it shines through to our customers.
Schwartz Mazda consistently wins top dealer awards every year such as: Cargurus and Carfax top dealer awards, Mazda Presidents Club (top 50 dealers), Mazda Gold Cup Award (top 200), Eastern Monmouth Country Chamber of Commerce Spinnaker award for best neighborly business. As well as having some of the top ratings of 4.8 Stars on Google, People love us award on Yelp, 4.9 stars on Carfax and 5 Star rated on Glassdoor.
Schwartz Mazda/Truck Center is an Equal Opportunity Employer. We respect and seek to empower everyone and support the diverse cultures, perspectives, skills and experiences within our workforce.
Appointment Coordinator employer: Schwartz Mazda
Contact Detail:
Schwartz Mazda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appointment Coordinator
✨Tip Number 1
Familiarise yourself with the automotive industry, even if you don't have direct experience. Understanding basic terminology and common customer concerns can help you engage more effectively during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role focuses on booking appointments and handling inquiries, showcasing your ability to communicate clearly and professionally will set you apart.
✨Tip Number 3
Demonstrate your team spirit! Share examples of how you've successfully worked in a team environment in the past, as this role values collaboration and a positive workplace culture.
✨Tip Number 4
Be prepared to discuss your time management skills. The role requires juggling multiple tasks, so having specific examples of how you've managed your time effectively will show you're ready for the challenge.
We think you need these skills to ace Appointment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant customer service experience and skills that align with the responsibilities of an Appointment Coordinator. Emphasise your ability to manage time effectively and work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Schwartz Mazda and how your background makes you a great fit for their team-oriented culture.
Highlight Communication Skills: Since the role involves taking calls and responding to emails, be sure to emphasise your strong communication skills in both your CV and cover letter. Provide examples of how you've successfully handled customer inquiries in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Schwartz Mazda
✨Showcase Your Customer Service Skills
Since the role of an Appointment Coordinator revolves around customer interaction, it's crucial to highlight your customer service experience. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Team Spirit
This position requires a strong sense of teamwork. Be ready to discuss instances where you collaborated with others to achieve a common goal. Emphasising your ability to work well within a team will resonate with the company's culture.
✨Prepare for Common Questions
Anticipate questions related to scheduling, time management, and handling difficult customers. Practising your responses can help you feel more confident during the interview and show that you're prepared for the responsibilities of the role.
✨Express Enthusiasm for Growth
The dealership values ambition and career development. Make sure to convey your eagerness to grow within the company. Discuss your long-term career goals and how this position aligns with them, showing that you're looking for a lasting opportunity.
