Operations Assistant - Jermyn Street Flagship (24 Hours)
Operations Assistant - Jermyn Street Flagship (24 Hours)

Operations Assistant - Jermyn Street Flagship (24 Hours)

London Part-Time No home office possible
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At a Glance

  • Tasks: Assist in stock management and ensure a great customer experience on the shop floor.
  • Company: Join Charles Tyrwhitt, a brand dedicated to making men look sharp with quality shirts and stylish solutions.
  • Benefits: Enjoy a bonus scheme, uniform allowance, cycle to work scheme, and fun team activities.
  • Why this job: Be part of a dynamic team in a fast-paced environment while developing your skills and having fun.
  • Qualifications: Retail experience is a plus, but enthusiasm and strong communication skills are what we value most.
  • Other info: Flexible hours available, with opportunities for overtime and professional development through the Tyrwhitt Academy.

The Role

At Charles Tyrwhitt our purpose is to ā€œMake it easy for men to dress wellā€ and we can’t do that without our specialist teams. This time, we’re on the lookout for an Operations Assistant who will be working with Scott, Raj and the Team in our Jermyn Street Flagship store. This contract available is 24 hours per week (overtime also available). Candidates must be flexible to work across weekends.

What you will be doing

As an Operations Assistant at CT, you’ll be responsible for ensuring the shop floor is fully and accurately stocked, working closely with the shop floor sales team to ensure that every customer opportunity is maximised. Day-to-day responsibilities include:

  • Regular stock replenishment
  • Stock accuracy checks
  • Processing deliveries and transfers
  • Replenishing till point supplies
  • Responding efficiently to stock requests using the in-store radios
  • Proper handling of merchandise (including packaging, labelling and pricing)

The Flagship is a fast-paced environment so whilst this role will largely be based within the Stock Room Team, this role is part of the wider Jermyn Street Team. We prioritise and strive to deliver an exceptional in-store experience for our customers so you will be expected to have a presence on the shop floor to assist customers alongside the core duties of the role. There’s also parts to the role that include ensuring high visual merchandising and store housekeeping standards consistently, adhering to VM, Compliance and Health and Safety guidelines.

What we are looking for

Previous experience in retail, an understanding of health and safety guidelines with some basic PC skills are all advantageous, but not essential. We're looking for people who enjoy working in a team as well as independently, and who have high levels of enthusiasm and drive with strong communication skills.

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE’s: ā€œBE the BOSSā€, ā€œBE the CUSTOMERā€ and ā€œBE the BESTā€.

What you can expect from us:

As well as all the core benefits, UK Retail colleagues also get the following:

  • Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
  • Uniform – retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
  • We will help you get to work too! We have a great cycle to work scheme, relocation packages to support career development and we offer season ticket loans to those based in London stores.
  • We are serious about having fun at work. Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
  • The Tyrwhitt Academy will take care of your professional development. Our training supports you with product knowledge, customer service and other training needs.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler (whilst studying Geography at Bristol University) had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. That was over 3 decades ago and whilst Charles Tyrwhitt is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to ā€œmake it easy for men to dress wellā€. We take care of a chap’s entire wardrobe, providing stylish solutions for every occasion. At Charles Tyrwhitt we believe in doing the right thing. That means making our products properly and sustainably, making our business work for our people, our customers, and our suppliers and giving back to charity to support those in need. ā€˜I am Proud and Free to be me!’ Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; ā€œBE the BOSSā€, ā€œBE the CUSTOMERā€ and ā€œBE the BESTā€.

Operations Assistant - Jermyn Street Flagship (24 Hours) employer: Catalpa Street Garage LLC.

At Charles Tyrwhitt, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual contributions. Our Jermyn Street Flagship store provides a dynamic environment where employees can thrive, supported by comprehensive training through the Tyrwhitt Academy and a fun fund for social activities. With competitive benefits including a bonus scheme, uniform allowance, and career development opportunities, we ensure our team members feel valued and empowered to grow within the company.
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Contact Detail:

Catalpa Street Garage LLC. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Assistant - Jermyn Street Flagship (24 Hours)

✨Tip Number 1

Familiarise yourself with Charles Tyrwhitt's brand values and mission. Understanding their commitment to quality and customer service will help you align your responses during any interviews or conversations with the team.

✨Tip Number 2

Showcase your teamwork skills by preparing examples of how you've successfully collaborated with others in previous roles. This is crucial as the Operations Assistant role requires working closely with the shop floor sales team.

✨Tip Number 3

Be ready to discuss your flexibility and availability, especially regarding weekend work. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.

✨Tip Number 4

Prepare to demonstrate your understanding of stock management and visual merchandising. Even if you lack direct experience, showing enthusiasm for learning these aspects can make a positive impression.

We think you need these skills to ace Operations Assistant - Jermyn Street Flagship (24 Hours)

Stock Management
Attention to Detail
Communication Skills
Teamwork
Customer Service
Health and Safety Awareness
Basic PC Skills
Time Management
Problem-Solving Skills
Flexibility
Visual Merchandising
Organisational Skills
Ability to Work Under Pressure

Some tips for your application 🫔

Tailor Your CV: Make sure your CV highlights relevant experience in retail and any skills that align with the responsibilities of the Operations Assistant role. Emphasise teamwork, communication skills, and any previous stock management experience.

Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how you resonate with their purpose of making it easy for men to dress well and how you embody their 3 BE-liefs.

Showcase Flexibility: Since the role requires flexibility to work weekends, make sure to mention your availability clearly in your application. Highlight any previous experience where you adapted to changing schedules or worked in fast-paced environments.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Assistant position.

How to prepare for a job interview at Catalpa Street Garage LLC.

✨Show Your Team Spirit

Since the role involves working closely with the shop floor sales team, it's essential to demonstrate your ability to collaborate and communicate effectively. Share examples from your past experiences where you successfully worked as part of a team.

✨Understand the Brand

Familiarise yourself with Charles Tyrwhitt's mission to 'make it easy for men to dress well'. This will help you align your answers with their values during the interview, showing that you're genuinely interested in the company and its purpose.

✨Highlight Your Flexibility

The job requires flexibility, especially for weekend shifts. Be prepared to discuss your availability and willingness to adapt to the fast-paced environment of the flagship store, showcasing your commitment to the role.

✨Prepare for Stock Management Questions

As an Operations Assistant, you'll be responsible for stock replenishment and accuracy checks. Brush up on your knowledge of stock management processes and be ready to discuss any relevant experience you have, even if it's from previous retail roles.

Operations Assistant - Jermyn Street Flagship (24 Hours)
Catalpa Street Garage LLC.
Location: London
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