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For Companies At a Glance
- Tasks: Manage diverse commercial claims from start to finish, ensuring top-notch service.
- Company: Join a global leader in the insurance market known for exceptional client service.
- Benefits: Enjoy a competitive salary, career growth, and flexible working options after initial training.
- Why this job: Be part of a dynamic team with opportunities to mentor and develop your skills.
- Qualifications: Previous claims experience in personal or commercial lines is preferred.
- Other info: Located in Leeds city centre, close to transport links.
The predicted salary is between 25000 - 32000 £ per year.
An excellent new opportunity has arisen as a Commercial Claims Technician/Executive working for a global market-leading company that offers an unrivalled high level of service to the clients they work with. This opportunity would suit individuals who have previous claims experience either in personal lines or commercial claims.
Working within their Leeds city centre operation, which is ideally situated near the train station, you will be working with an experienced team of Claims Technicians. Ideally, you will have worked within a broking or insurance company environment; however, they may consider someone from a commercial account handler background. You will need to be comfortable dealing with a diverse range of niche/specialty commercial claims such as Marine, Property, US & International Property, Energy, Power, Construction, Specie, Aviation, Casualty, US & International Casualty, A&H, Life Science, Healthcare, Cyber, Financial Products, and Reinsurance (Treaty & Facultative) including FNOL.
This opportunity will require you to communicate effectively at all levels, resolve complicated issues, and be able to make key decisions and implement them. The job profile will involve dealing with claims from cradle to grave and taking accountability for everything you do.
PRINCIPLE ACCOUNTABILITIES- Process and issue FNOL to all markets, handle and send to client.
- Carry out claim management activities, including issuing claim settlement, fee settlement where required, summary-checking policy documents and cover, checking limits, and deductible.
- Handle all query management with the Customer Claims teams.
- Handle claim payments, including reinsurance payments and recoveries.
- Process all ECF and Non-ECF Claim agreement processes with London Market Bureau and Non-Bureaux markets and relevant stakeholders.
- Deliver loss summary and analysis.
- TPA management and administration.
- Deliver relevant service levels per the pre-defined Customer Service Level Agreement.
- Day-to-day mentoring and oversight of Claims Trainees.
- Day-to-day interaction with team members to review and provide guidance on exceptions.
- Support with UAT of new technology.
- Exceptional communication skills.
- Analytical and problem-solving skills.
- Planning and organizing.
- Resource management.
- Ability to mentor and motivate others.
There is huge scope to develop within the team as it grows, providing opportunities for career progression. Initially, this would be 5 days a week working within the office; however, within 3 to 6 months, they would accommodate home working if preferred or a mixture of both. Basic salary is dependent on experience, ranging from £25k to £32k plus excellent staff benefits.
Commercial Claims Technicians/Executives - (Leeds) employer: Cryer Baker Recruitment Ltd.
Contact Detail:
Cryer Baker Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Claims Technicians/Executives - (Leeds)
✨Tip Number 1
Familiarise yourself with the specific types of commercial claims mentioned in the job description, such as Marine, Property, and Cyber. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who work in claims. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss your previous claims experience in detail, focusing on how you've handled complex issues and made key decisions. Use specific examples that highlight your analytical and problem-solving skills, as these are crucial for the role.
✨Tip Number 4
Showcase your mentoring abilities by discussing any experience you have in guiding or training others. This is a key aspect of the role, and demonstrating your capability to support Claims Trainees will make you a more attractive candidate.
We think you need these skills to ace Commercial Claims Technicians/Executives - (Leeds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant claims experience, especially in commercial or personal lines. Emphasise any specific niche claims you have dealt with, such as Marine or Aviation, to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your previous experience in claims handling and how it has prepared you for this position. Be sure to express your enthusiasm for the opportunity.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as exceptional communication, analytical abilities, and problem-solving skills. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the claims industry.
How to prepare for a job interview at Cryer Baker Recruitment Ltd.
✨Know Your Claims
Familiarise yourself with the different types of commercial claims mentioned in the job description, such as Marine, Property, and Cyber. Being able to discuss these areas confidently will show your understanding of the role and impress the interviewers.
✨Showcase Communication Skills
Since exceptional communication is key for this position, prepare examples from your past experiences where you effectively resolved issues or communicated complex information. This will demonstrate your ability to handle diverse client interactions.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've successfully navigated complicated claims or resolved disputes. Highlight your analytical skills and how they contributed to positive outcomes in previous roles.
✨Express Your Mentoring Experience
If you have experience mentoring or training others, be sure to mention it. This role involves oversight of Claims Trainees, so showcasing your ability to guide and motivate others will be a strong point in your favour.
