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- Tasks: Assist the Centre Manager in leading a team and enhancing customer experiences.
- Company: Join Halfords, the UK's largest automotive service and repair business with exciting growth opportunities.
- Benefits: Enjoy uncapped bonuses, discounts, and 5.6 weeks of annual leave.
- Why this job: Perfect for those passionate about cars and customer service, with great career progression.
- Qualifications: Previous mechanical experience and strong communication skills are essential.
- Other info: We value diversity and encourage all backgrounds to apply!
The predicted salary is between 26175 - 29994 £ per year.
Ready for the next step in management with the UK's largest Automotive service, maintenance and repair business? We offer great career opportunities, benefits, and an uncapped bonus scheme!
As an Assistant Manager, you'll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey. Ideally, you will have had previous hands-on experience as a mechanic as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service.
If you have the desire to help drive business performance, are passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you. Don't delay, apply today!
Salary and Benefits:
- £26,175 to £29,994 per annum
- Average uncapped bonus of £7,100 per year (with potential to earn more)
- 5 days a week (This centre is closed on Sundays)
- Earn extra with our refer a friend scheme – T&Cs Apply.
Additional Benefits Include:
- 5.6 weeks’ annual leave
- Up to 50% off garage bills in our Autocentres and 25% off most of our Halfords products in our retail stores
- Discounts on groceries, shopping, insurance, days out, restaurants, and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too.
Skills and Experience:
- Experience / Ability to deliver high customer satisfaction and experience through effective management
- Experience / Ability to deliver coaching/training in the moment to colleagues
- Technical/Mechanical ability or experience
- Experience of meeting compliance standards across Health and Safety
- Excellent communication skills, both verbal and written
- IT Proficient, with the willingness to learn in-house systems
- Good time management
- A current valid driving licence
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords, we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
Assistant Manager employer: RemoteWorker UK
Contact Detail:
RemoteWorker UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the latest trends in automotive service and repair. Understanding the current market and customer expectations will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who work at Halfords or similar companies. Attend industry events or join online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your hands-on experience as a mechanic in detail. Be ready to share specific examples of how you've contributed to customer satisfaction and team performance in previous roles, as this will be crucial for the Assistant Manager position.
✨Tip Number 4
Research Halfords' values and mission statement. Aligning your personal values with theirs during the interview can help you stand out as a candidate who is not only qualified but also a good cultural fit for the company.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any hands-on mechanical work and management roles. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to drive business performance. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, emphasise your communication skills, time management, and IT proficiency. These are crucial for the Assistant Manager role, so provide examples of how you've used these skills effectively in past positions.
Show Enthusiasm for the Company: Research Halfords and express your enthusiasm for their mission and values in your application. Mention any specific aspects of the company that resonate with you, such as their commitment to customer experience and career progression opportunities.
How to prepare for a job interview at RemoteWorker UK
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on your ability to drive performance and enhance customer satisfaction.
✨Demonstrate Technical Knowledge
Since the role requires hands-on experience as a mechanic, brush up on your technical skills. Be ready to discuss specific mechanical issues you've resolved and how your expertise can benefit the workshop and the team.
✨Emphasise Customer Experience
The job places a strong emphasis on customer journey. Prepare to share instances where you've improved customer service or resolved complaints effectively, showcasing your commitment to enhancing the customer experience.
✨Prepare for Compliance Questions
With a focus on health and safety compliance, be ready to discuss your understanding of relevant standards. Highlight any previous experiences where you ensured compliance and maintained a safe working environment.
