Parts Advisor in Washington)

Overview

Parts Advisor

As a Car Parts Sales Advisor / Parts Advisor, you will play a key role in advising and assisting customers with their automotive parts needs, from car spares to accessories. With your knowledge of the automotive aftermarket industry, you will help ensure our customers receive the best advice on car parts and accessories.

Location

Location: Washington, Newcastle Upon Tyne, Sunderland, Durham, North Shields, Hebburn, Whickham, Stanley, Chester le Street, Houghton le Spring, Seaham, Darlington

Salary

Salary: Up to £35K Basic + Bonus + Pension + 28 days annual leave inc BH

Responsibilities

• Advise customers on the sale of car parts, accessories, and specialist automotive products.
• Process orders through automated systems and ensure accurate dispatch of products.
• Maintain and manage stock levels to ensure customer orders are fulfilled in a timely manner.
• Assist with any other tasks and areas of the business as required.
• Develop and maintain excellent customer service and a strong rapport with customers.
• Work closely with the team to achieve sales targets and ensure customer satisfaction.

Ideal Candidate

• Experience: Solid knowledge and experience in advising and selling car spares, accessories, and specialist car parts.
• Technical Mindset: A genuine interest in cars and a good understanding of the automotive aftermarket.
• Motor Factor Background: Previous experience in a Motor Factor environment would be a distinct advantage.
• Computer Literate: Proficiency in email, Word, Excel; experience with MAM software / MAM Autocat is advantageous but not essential.
• Customer Service Skills: Exceptional telephone manner and excellent communication skills.
• Team Player: Willingness to support and collaborate with colleagues in other areas of the business when necessary.

How to Apply

Job Ref: 4240RCA