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- Tasks: Lead a Development Team and design solutions for Salesforce Service Cloud clients.
- Company: Join NTT Data, a global leader transforming the world through innovative technology and services.
- Benefits: Enjoy flexible work options, tailored benefits, and continuous learning opportunities.
- Why this job: Be part of a diverse team making a real impact in the public sector.
- Qualifications: 6+ years in Salesforce Development with expertise in Service Cloud and agile methodologies.
- Other info: Remote work is primarily available, with occasional client site visits in central London.
The predicted salary is between 43200 - 72000 £ per year.
The team you will be working with: You will be working with NTT Data UK&I Salesforce Practice under the Delivery and Governance Sub practice, and will be joining the Development team for Public Sector / Service Cloud clients.
What you will be doing:
- A proactive, self-starter who will lead a Development Team
- Produce designs when required
- Represent the team on client calls and conduct client presentations
- Experience of Salesforce Service Cloud - must
- Willing and able to attend the customer's site in central London if required (though predominantly working remotely)
What experience you will bring:
- 6+ years of relevant Salesforce Development Experience
- Salesforce Service Cloud and Experience Cloud hands-on configuration and administration (including lightning page layouts, email/routing, custom object definition, list views, dynamic forms)
- Expertise in out-of-the-box capabilities of Service Cloud including Entitlements / SLA Management
- Implementation of complex Salesforce Flows
- Knowledge of Salesforce Apex and LWC development
- Git software version control
- Familiarity with Salesforce SFDX / Visual Studio Code
- Comfortable with agile delivery using Jira task management
- Experience with DevOps deployment – CI / CD pipeline
Who we are: We’re a global business that empowers local teams and undertakes exciting work that is genuinely changing the world. Our portfolio includes consulting, applications, business process, cloud, and infrastructure services, offering opportunities to achieve great things with brilliant colleagues and clients. Our inclusive work environment fosters mutual respect, accountability, and continuous learning. We promote collaboration, well-being, growth, and agility, contributing to a diverse, innovative, and competitive organization. We also have various Inclusion Networks such as the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network, and the Parent Network.
What we will offer you: We offer tailored benefits supporting your physical, emotional, and financial wellbeing. Our Learning and Development team provides continuous growth opportunities. We also support flexible work options.
More about NTT DATA UK & Ireland: We are an equal opportunities employer committed to diversity and inclusion. As a Disability Confident Committed Employer, we guarantee an interview to applicants who declare a disability and meet the role's minimum requirements. Please let us know if you need reasonable adjustments during recruitment. Join us in building a diverse and empowered team.
Salesforce Technical Lead employer: Applicable Limited
Contact Detail:
Applicable Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Technical Lead
✨Tip Number 1
Familiarise yourself with the specific Salesforce Service Cloud features mentioned in the job description. Being able to discuss your hands-on experience with these tools during interviews will demonstrate your expertise and readiness for the role.
✨Tip Number 2
Prepare to showcase your leadership skills by thinking of examples where you've successfully led a development team or project. Highlighting your ability to manage teams and deliver results will be crucial in this role.
✨Tip Number 3
Since client interaction is a key part of the job, practice your presentation skills. Be ready to explain complex technical concepts in a way that clients can easily understand, as this will set you apart from other candidates.
✨Tip Number 4
Stay updated on the latest Salesforce developments and best practices, especially around DevOps deployment and CI/CD pipelines. Showing that you're proactive about learning will impress potential employers and align with our culture of continuous growth.
We think you need these skills to ace Salesforce Technical Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 6+ years of Salesforce Development experience, particularly with Service Cloud and Experience Cloud. Include specific examples of your hands-on configuration and administration skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your experience with Salesforce Flows, Apex, and LWC development, and how these skills will benefit the team.
Showcase Your Leadership Skills: Since the role involves leading a Development Team, emphasise any previous leadership or team management experiences. Provide examples of how you've successfully led projects or teams in the past.
Prepare for Client Interaction: As you'll be representing the team on client calls, prepare to discuss your communication skills and any relevant experiences. Highlight your ability to conduct client presentations effectively.
How to prepare for a job interview at Applicable Limited
✨Showcase Your Salesforce Expertise
Make sure to highlight your 6+ years of Salesforce Development experience, especially with Service Cloud and Experience Cloud. Be prepared to discuss specific projects where you've implemented complex Salesforce Flows or utilised Apex and LWC development.
✨Demonstrate Leadership Skills
As a Technical Lead, you'll need to show that you can lead a Development Team effectively. Share examples of how you've successfully managed teams, produced designs, and represented your team in client calls or presentations.
✨Familiarise Yourself with Agile Practices
Since the role involves agile delivery using Jira task management, brush up on your agile methodologies. Be ready to discuss how you've applied these practices in previous roles and how they contributed to project success.
✨Prepare for Client Interaction
You'll be representing the team on client calls, so practice articulating technical concepts clearly and confidently. Think about how you can convey complex information in an accessible way, and prepare for potential questions clients might ask.
