IT Helpdesk Support

Direct message the job poster from Illuminet

Talent Solutions Partner @ Illuminet | ITIL Service Delivery | Infrastructure | Architecture | Software Development | Management Consulting | AI &…

Are you an experienced IT Helpdesk Support Engineer looking for your next contract role?

Do you have experience providing VIP support to senior stakeholders?

Can you confidently manage IT ticketing systems like FreshService or ServiceNow?

A leading Energy company in Manchester is looking for an IT Helpdesk Support Engineer to join their team. This role will involve working closely with end-users, managing IT assets, providing high-level VIP support, and maintaining IT infrastructure.

Key Skills & Responsibilities:

• Helpdesk & User Support – Managing IT tickets, prioritizing requests, and onboarding users.
• VIP & Global Digital Meeting Support – Supporting senior stakeholders and video conferencing setups.
• IT Asset Management – Provisioning and administering laptops, mobile devices, M365, and mailbox management.
• Software & Hardware Support – Installation, procurement, and vendor liaison for IT equipment.
• Networking & Server Room Management – Basic networking skills and hardware configuration.
• Stock & Procurement Management – Handling purchase requisitions and vendor coordination.

Start Date: Early March

If you’re interested in this opportunity, apply today or reach out to Will Good at Illuminet Solutions for more details!

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology
• Industries
• IT Services and IT Consulting

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