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For Companies At a Glance
- Tasks: Help patients understand treatment plans and guide them through their dental journey.
- Company: Join DENT1st, a modern and exclusive cosmetic dentistry practice in London.
- Benefits: Enjoy flexible hours, performance-related pay, and a supportive work environment.
- Why this job: Make a real impact on patients' lives while working with cutting-edge technology.
- Qualifications: Strong communication skills and a passion for helping others are essential.
- Other info: Opportunities for growth in a friendly, patient-focused team.
The predicted salary is between 28800 - 43200 £ per year.
DENT1st Cosmetic Dentistry and Implant Centre has a rare opportunity for a full-time Treatment Co-Ordinator - Sales Assistant to join an exclusively private 2 surgery dental practice in Harley Street, London and Camden Town offices. The practice is fully modernised and computerised using patient management software and is equipped with the latest dental technology. The position offers flexible hours, 4-5 days a week, with occasional Saturday and Sunday shifts included, along with allocated lunchtime. Salary is performance-related and depends on qualifications and experience.
Job Description
- Present all treatment plans to patients.
- Discuss treatment plans with patients, explaining procedures where necessary.
- Enter all patient treatment plans into the computer system.
- Assist patients in deciding on financial options best suited for their lifestyles.
- Effectively communicate with patients to encourage completed treatment.
- Ensure each patient is well cared for in and out of surgery.
- Guide nervous patients through their anxieties, ensuring they feel comfortable and relaxed before visiting the dentists or hygienists.
- Data processing.
Ideal Requirements
- Ability to educate patients about their treatment plan.
- Excellent interpersonal skills.
- Analytical and problem-solving skills.
- Effective verbal and listening skills.
- Attention to detail with a high level of accuracy.
- Very effective organizational skills.
To apply, please send your CV to dent1stltd (at) gmail (dot) com.
Customer Service & Sales Assistant - Treatment Co-Ordinator employer: Dent1st Ltd
Contact Detail:
Dent1st Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Assistant - Treatment Co-Ordinator
✨Tip Number 1
Familiarise yourself with the latest dental technologies and patient management software. This knowledge will not only impress during your interview but also show that you're proactive and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills, especially in explaining complex treatment plans in simple terms. Role-playing scenarios with a friend can help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Research common patient anxieties related to dental treatments. Being able to discuss these concerns empathetically during your interview will demonstrate your understanding of patient care and your ability to build trust.
✨Tip Number 4
Prepare questions to ask during your interview about the practice's approach to patient care and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
We think you need these skills to ace Customer Service & Sales Assistant - Treatment Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any previous roles where you have communicated treatment plans or assisted patients, as this is crucial for the Treatment Co-Ordinator position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your interpersonal skills and ability to educate patients about their treatment plans. Use examples from your past experiences to demonstrate how you meet the ideal requirements.
Highlight Relevant Skills: In your application, focus on your analytical and problem-solving skills, as well as your attention to detail. These are key attributes for the role, so provide specific examples of how you've used these skills in previous positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential in a customer-facing role.
How to prepare for a job interview at Dent1st Ltd
✨Know the Practice Inside Out
Before your interview, make sure to research DENT1st Cosmetic Dentistry and Implant Centre thoroughly. Understand their services, values, and the technology they use. This will help you demonstrate your genuine interest in the role and show that you're a good fit for their team.
✨Showcase Your Interpersonal Skills
As a Treatment Co-Ordinator, you'll need excellent interpersonal skills. Prepare examples from your past experiences where you've successfully communicated with patients or clients. Highlight how you made them feel comfortable and understood their needs.
✨Prepare for Role-Specific Questions
Expect questions related to patient care and treatment plans. Be ready to discuss how you would explain complex procedures to patients and guide them through financial options. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
The role requires analytical and problem-solving skills. Think of situations where you've had to resolve issues or handle difficult conversations. Sharing these experiences will illustrate your capability to manage challenges effectively in a customer service environment.
