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- Tasks: Join our team to provide top-notch service support to our account customers.
- Company: Triton is the UK's leading brand in showers, known for innovation and quality.
- Benefits: Enjoy flexible hours, 5 weeks holiday, a subsidized restaurant, and a pension scheme.
- Why this job: This role offers a chance to grow in a dynamic environment while enhancing customer experience.
- Qualifications: Must have strong computer skills, communication abilities, and exceptional attention to detail.
- Other info: Ideal for confident individuals seeking a new challenge in a busy setting.
The predicted salary is between 28800 - 42000 £ per year.
BUSINESS ADMINISTRATOR As the UK’s market and brand leader in showers, Triton continues to grow and is therefore looking for an experienced Business Administrator, who is enthusiastic and adaptable to join the Customer Experience Department, working with the Business Administration Team. This role is all about providing first-class service support to all of Triton’s account customers. The ability to work to strict deadlines in a very busy environment is a definite advantage, so we believe this position is likely to suit someone who is confident and looking for a new challenge. The responsibilities of the role are: * Dealing with incoming orders and e-mails * Answering incoming telephone calls * Order validation of products and prices * Processing returns/collections * Development of administration systems and processes * Flexibility within the department * Data input into company database, ensuring accuracy at all times * Ensure all reports are completed in line with departments service level agreements * Maintain accurate filing systems daily The successful candidate will need to have: * Good computer skills * Good communication and organisational skills * Exceptional data entry and numeracy skills * Good telephone manner * Exceptional Customer Service skills * Attention to detail * Enthusiasm and commitment for the role * The ability to work on own initiative and as part of a team You will work a 35¼ hour week, although flexibility will be required to meet customer demands. We offer great working conditions, a subsidised staff restaurant, 5 weeks’ holiday + additional bank holidays, free life assurance and a contributory pension scheme. Applications should be made oline
Business Administrator employer: Triton Showers
Contact Detail:
Triton Showers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Familiarize yourself with Triton's products and services. Understanding the specifics of what you’ll be supporting will not only help you in interviews but also show your enthusiasm for the role.
✨Tip Number 2
Highlight your experience in customer service roles. Since this position emphasizes exceptional customer service skills, be ready to share specific examples of how you've provided outstanding support in previous jobs.
✨Tip Number 3
Demonstrate your organizational skills by discussing any systems or processes you've implemented in past roles. This will show that you can contribute to the development of administration systems at Triton.
✨Tip Number 4
Prepare to discuss how you handle tight deadlines and busy environments. Share strategies you’ve used to stay organized and efficient under pressure, as this is crucial for the role.
We think you need these skills to ace Business Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Administrator position at Triton. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in administration or customer service roles. Provide specific examples of how you've successfully managed orders, handled customer inquiries, or developed administrative systems.
Showcase Your Skills: Make sure to highlight your computer skills, attention to detail, and exceptional customer service abilities. Use bullet points to clearly outline these skills in your CV, and provide examples in your cover letter.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for the role and the company. Mention why you are interested in working for Triton and how you can contribute to their Customer Experience Department.
How to prepare for a job interview at Triton Showers
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Triton values candidates who are passionate about providing excellent customer service, so share examples of how you've gone above and beyond in previous roles.
✨Demonstrate Your Organizational Skills
Prepare to discuss how you manage your time and prioritize tasks, especially in a busy environment. Provide specific examples of how you've successfully handled multiple responsibilities or tight deadlines in the past.
✨Highlight Your Attention to Detail
Since the role requires exceptional data entry and accuracy, be ready to talk about your methods for ensuring precision in your work. You might want to mention any tools or techniques you use to minimize errors.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service situations. Think of examples where you resolved issues or provided support to customers effectively, showcasing your good telephone manner and communication skills.
