Carer\'s Advice Worker

Carer\'s Advice Worker

Sheffield Temporary No home office possible
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At a Glance

  • Tasks: Support carers in navigating health and social care systems while providing advice and signposting.
  • Company: Join Sheffield Mencap and Gateway, a community-focused organisation dedicated to supporting individuals with learning disabilities.
  • Benefits: Enjoy 5% pension, 5 weeks holiday, bank holidays, and a health scheme after qualifying period.
  • Why this job: Make a real difference in your community while gaining valuable experience and skills.
  • Qualifications: No specific qualifications required; just a passion for helping others and a professional attitude.
  • Other info: This is a short-term contract with opportunities for personal growth and development.

Job Location: Office and community based - Norfolk Lodge, Park Grange Road Sheffield S2 3QF, frequent travel will be required within Sheffield communities.

Responsibilities:

  • To support Carers to navigate through Health and Social Care Systems:
  • Children Health and Social Care
  • Transitions Social Care
  • Adult Health and Social Care
  • Primary and Secondary Care
  • Voluntary sector support services
  • To provide appropriate support, advice, and signposting to carers as needed.
  • Feedback trends of support to management team.
  • Attend internal and external meetings as required.
  • To contribute to promotional materials.
  • To take on additional duties as directed by the Service Manager responsible for the project.
  • General Responsibilities:

    • Comply with all organisational policies and procedures including those related to Safeguarding and Health and Safety.
    • Participate in and contribute to supervision/appraisal process, team meetings, all relevant training, and staff away-days.
    • Co-operate and liaise with colleagues internally and externally.
    • Behave in a professional manner at all times.
    • Make a positive contribution to the vision of Sheffield Mencap and Gateway through their work.

    Location: Sheffield

    Salary: £15.03 per hour

    Type of Contract: Short Term

    Benefits: 5% pension and 5 weeks holiday plus bank holidays and health scheme after qualifying period.

    Closing Date: 07-04-2025

    How to Apply: Please go to our website to download the application pack or alternatively e-mail mencapoffice@sheffieldmencap.org.uk. If you have any questions about the role, please contact Kelly Daubney on kellydaubney@sheffieldmencap.org.uk.

    Carer\'s Advice Worker employer: Voluntary Action Sheffield

    Sheffield Mencap and Gateway is an exceptional employer that prioritises the well-being and professional development of its staff. With a supportive work culture, comprehensive training opportunities, and a commitment to making a positive impact in the community, employees can thrive while helping carers navigate essential health and social care systems. Located in Sheffield, the organisation offers competitive benefits including a pension scheme, generous holiday allowance, and a health scheme, making it a rewarding place to work.
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    Contact Detail:

    Voluntary Action Sheffield Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Carer\'s Advice Worker

    ✨Tip Number 1

    Familiarise yourself with the Health and Social Care systems in Sheffield. Understanding local services and how they operate will help you demonstrate your knowledge during interviews and show that you're ready to support carers effectively.

    ✨Tip Number 2

    Network with professionals in the field of health and social care. Attend local community events or workshops to meet people who work in similar roles. This can provide you with valuable insights and potentially lead to referrals.

    ✨Tip Number 3

    Prepare to discuss your experience in providing support and advice. Think of specific examples where you've helped others navigate complex systems, as this will highlight your suitability for the role.

    ✨Tip Number 4

    Research Sheffield Mencap and Gateway's mission and values. Being able to articulate how your personal values align with theirs during the interview will show your genuine interest in the organisation and its goals.

    We think you need these skills to ace Carer\'s Advice Worker

    Knowledge of Health and Social Care Systems
    Communication Skills
    Empathy and Compassion
    Problem-Solving Skills
    Organisational Skills
    Ability to Provide Support and Advice
    Networking Skills
    Report Writing
    Team Collaboration
    Understanding of Safeguarding Policies
    Time Management
    Adaptability
    Community Engagement
    Attention to Detail

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Carer's Advice Worker position. This will help you tailor your application to highlight relevant experience.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in health and social care, particularly in supporting carers or navigating health systems. Use specific examples to demonstrate your skills.

    Craft a Strong Cover Letter: Write a compelling cover letter that outlines your motivation for applying and how your background aligns with the role. Mention your understanding of the challenges faced by carers and how you can provide support.

    Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Voluntary Action Sheffield

    ✨Understand the Role

    Make sure you thoroughly read the job description and understand the responsibilities of a Carer’s Advice Worker. Be prepared to discuss how your skills and experiences align with supporting carers in navigating health and social care systems.

    ✨Showcase Your Communication Skills

    As this role involves providing advice and support, demonstrate your strong communication skills during the interview. Use clear examples of how you've effectively communicated with others in previous roles, especially in challenging situations.

    ✨Familiarise Yourself with Local Services

    Research local health and social care services in Sheffield. Being knowledgeable about these resources will show your commitment to the role and help you provide relevant advice to carers.

    ✨Prepare Questions

    Have a few thoughtful questions ready to ask the interviewer. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and engagement with the position.

    Carer\'s Advice Worker
    Voluntary Action Sheffield
    Location: Sheffield
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