Kingston Council - Quality Assurance Consultant
Kingston Council - Quality Assurance Consultant

Kingston Council - Quality Assurance Consultant

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the development of a Quality Assurance Board for Adult Social Care operations.
  • Company: Join Kingston Council, dedicated to improving community services and support.
  • Benefits: Enjoy flexible working options and opportunities for professional growth.
  • Why this job: Make a real impact on care quality while collaborating with passionate professionals.
  • Qualifications: No specific qualifications required; just a desire to improve social care practices.
  • Other info: Ideal for those looking to gain experience in public service and quality assurance.

The predicted salary is between 36000 - 60000 £ per year.

They are seeking a candidate to support with the development of a Quality Assurance Board and Quality Assurance Framework for Adult Social Care operations. This candidate will develop and establish a board that will seek to:

  • Provide intelligence and performance relating to the effectiveness of ASC Operational practice in meeting statutory duties.
  • Provide assurance of the quality of practice.
  • Ensure the views of people drawing on care and support and their carers shapes improvement priorities.
  • Develop thematic reporting into the board relating to various areas, including complaints, ombudsman etc., working in partnership with relevant colleagues.
  • Ensure service level reporting on waiting lists.
  • Report on the effectiveness of customer journeys in ASC Operations such as D2A, Transitions, Sensory etc.
  • Better understand the needs of the user cohort and intelligence that supports understanding of hard to reach groups or those experiencing inequalities.

If you are interested in this position, please send your updated CV in the first instance.

Kingston Council - Quality Assurance Consultant employer: Eurotoner

Kingston Council is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to quality assurance in Adult Social Care, employees benefit from a collaborative work culture that values input from both staff and service users, fostering an environment of continuous improvement. Located in a vibrant community, the council offers unique opportunities for meaningful engagement with diverse populations, ensuring that your work has a direct impact on enhancing the lives of those in need.
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Contact Detail:

Eurotoner Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Kingston Council - Quality Assurance Consultant

✨Tip Number 1

Familiarise yourself with the current Quality Assurance frameworks in Adult Social Care. Understanding existing practices will help you articulate how you can contribute to developing a new framework effectively.

✨Tip Number 2

Network with professionals in the field of Adult Social Care. Engaging with others who have experience in quality assurance can provide insights and potentially valuable connections that may support your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've previously contributed to quality assurance initiatives. Highlighting your hands-on experience will demonstrate your capability to meet the role's requirements.

✨Tip Number 4

Stay updated on the latest trends and challenges in Adult Social Care, especially regarding statutory duties and user needs. This knowledge will allow you to speak confidently about how you can address these issues in your role.

We think you need these skills to ace Kingston Council - Quality Assurance Consultant

Quality Assurance Framework Development
Performance Analysis
Statutory Compliance Knowledge
Stakeholder Engagement
Data Interpretation
Thematic Reporting
Understanding of Adult Social Care Operations
Customer Journey Mapping
Complaint Management
Partnership Working
Knowledge of Inequalities in Care
Communication Skills
Analytical Thinking
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to grasp the key responsibilities and requirements for the Quality Assurance Consultant position. Tailor your application to highlight how your skills and experiences align with their needs.

Craft a Targeted CV: Update your CV to reflect relevant experience in quality assurance, adult social care, or related fields. Use specific examples that demonstrate your ability to develop frameworks and work collaboratively with stakeholders.

Write a Compelling Cover Letter: Accompany your CV with a cover letter that outlines your motivation for applying. Discuss your understanding of the importance of quality assurance in adult social care and how you can contribute to the development of the Quality Assurance Board.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on quality assurance.

How to prepare for a job interview at Eurotoner

✨Understand the Quality Assurance Framework

Familiarise yourself with the principles of a Quality Assurance Framework, especially in the context of Adult Social Care. Be prepared to discuss how you would develop and implement such a framework, and think about examples from your past experience that demonstrate your understanding.

✨Showcase Your Analytical Skills

Since the role involves providing intelligence and performance metrics, be ready to showcase your analytical skills. Prepare to discuss how you have previously used data to inform decision-making and improve service delivery.

✨Emphasise Stakeholder Engagement

Highlight your experience in engaging with stakeholders, particularly those who use care services and their carers. Discuss how you would ensure their views shape improvement priorities and how you have successfully collaborated with colleagues in the past.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving abilities in real-world situations. Think about challenges you’ve faced in previous roles related to quality assurance and how you addressed them, particularly in relation to service user needs and inequalities.

Kingston Council - Quality Assurance Consultant
Eurotoner
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  • Kingston Council - Quality Assurance Consultant

    Full-Time
    36000 - 60000 £ / year (est.)
  • E

    Eurotoner

    50-100
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