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- Tasks: Help clients implement payroll systems from start to finish, ensuring smooth transitions.
- Company: Phase 3 is a Disability Confident employer focused on inclusivity and diverse talent.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Join a dynamic team, work on exciting projects, and make a real impact in payroll solutions.
- Qualifications: CIPP qualified with 2+ years of payroll implementation experience and strong communication skills.
- Other info: Remote work available; minimal travel required.
The predicted salary is between 36000 - 60000 £ per year.
Phase 3 is a Disability Confident employer, and we endeavour to recruit from the widest possible pool of suitable candidates. The format of the interview will be questions based around your experience and the requirements of the role. If you require any adjustments or special arrangements to be made to our application process on account of disability, please contact joinus@phase3.co.uk.
Job Details:
- Location: Manchester/Remote
- Employment Type: Full Time
Purpose of the Role
As a Payroll Implementation Consultant, you are responsible for helping our clients in all stages of the implementation lifecycle (Initiate, Define, Build, Validate, Deploy and Adopt). Working on multiple payroll projects alongside the project manager, your responsibilities include:
- Facilitation of client data gathering, system, and employee configuration of Phase 3's Brain Payroll Software and our Partner SAGE People Payroll.
- Managing and setting client expectations.
- Communicating any risks and issues to both client and project manager.
Contribution to Business Growth & Development:
- Support the delivery of customer projects and managed services.
- Develop your knowledge and take opportunities to learn new systems and stay up to date with emerging trends to support our clients.
- Work alongside the Customer Success Manager to identify areas for growth & up-sell on your project delivery.
- Ensure prompt identification and communication of any risks or issues to line managers and customers.
Key Responsibilities
- Support/Lead client meetings, discovery workshops, and weekly project calls.
- Assist/Advise clients to plan for, prepare and cleanse data prior to migration between systems.
- Configuration of Brain Payroll/SAGE People Payroll to meet client's business requirements.
- Full End to End implementation process including Discovery, Data Migration, Parallel Run, Reconciliation.
- Act as a subject matter expert (SME) on all payroll projects.
- Respond to customer queries and provide technical support during the implementation process.
- Assist in customer Parallel phase as needed, addressing and resolving issues timely.
- Engage with multiple projects and clients simultaneously, managing project priorities.
- Attend internal and external project meetings, providing status updates on progress and project deliverables.
- Offer advice on configuration options and best practices.
- Maintain knowledge and awareness across both HR and Payroll functions with a focus on Payroll.
- Lead discussions on product interfaces and configuration options.
- Ensure the highest standards of professionalism, service, and accuracy for team and project work.
Essential Requirements
- CIPP Qualified.
- 2+ years proven Payroll Implementation configuration experience – Define to Deploy.
- Ability to understand changes to legislation and their impact on client solutions.
- Experience with software in a SaaS (Software as a Service) environment.
- Confident ownership of project life-cycles and methods.
- Contextual awareness of HR and Payroll across multiple sectors.
- Proven record performing project initiation/scoping sessions.
- Strong Microsoft Excel skills.
- Time management and organizational skills, with the ability to work under pressure.
- Confident with data migration.
- Experience in solution design, implementation, UAT, and client training support.
- Strong communication skills, both verbal and in documentation.
- Ability to lead and facilitate client workshops and ad-hoc sessions.
- Strong analytical thinking and openness to learning.
- Excitement about flexibility, independence, initiative, and knowledge-sharing in your job.
- Commitment to clients, team, and a Phase 3 role.
- Willingness to travel if required, although client travel is minimal.
Payroll Implementation Consultant employer: Phase 3
Contact Detail:
Phase 3 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Implementation Consultant
✨Tip Number 1
Familiarise yourself with Phase 3's Brain Payroll Software and SAGE People Payroll. Understanding these systems will not only help you during the interview but also demonstrate your proactive approach and genuine interest in the role.
✨Tip Number 2
Prepare to discuss your previous payroll implementation experiences in detail. Be ready to share specific examples of how you've managed client expectations and resolved issues during projects, as this will showcase your problem-solving skills.
✨Tip Number 3
Brush up on your knowledge of current payroll legislation and its implications for clients. Being able to speak confidently about how changes in legislation affect payroll solutions will set you apart as a knowledgeable candidate.
✨Tip Number 4
Demonstrate your strong communication skills by preparing questions for your interviewers. This shows that you're engaged and interested in the role, and it gives you a chance to assess if the company culture aligns with your values.
We think you need these skills to ace Payroll Implementation Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in payroll implementation and configuration. Emphasise your CIPP qualification and any specific projects you've worked on that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and how your skills meet the requirements. Mention your experience with SaaS environments and your ability to manage project life-cycles effectively.
Highlight Key Skills: In your application, focus on key skills such as strong communication, time management, and analytical thinking. Provide examples of how you've successfully led client workshops or managed multiple projects simultaneously.
Prepare for the Interview: Since the interview will focus on your experience, prepare to discuss specific projects you've worked on. Be ready to explain how you handled challenges during implementations and how you ensured client satisfaction.
How to prepare for a job interview at Phase 3
✨Showcase Your Payroll Expertise
Make sure to highlight your experience with payroll implementation and configuration. Be prepared to discuss specific projects you've worked on, particularly those that involved the full implementation lifecycle from Define to Deploy.
✨Demonstrate Strong Communication Skills
Since the role involves leading client meetings and workshops, it's crucial to exhibit your communication skills during the interview. Practice articulating complex ideas clearly and concisely, as well as how you handle client queries and issues.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you manage project risks. Think of examples where you've successfully navigated challenges in previous projects, especially related to data migration or client expectations.
✨Familiarise Yourself with Phase 3's Software
Research Phase 3's Brain Payroll Software and SAGE People Payroll. Understanding their functionalities and how they align with client needs will demonstrate your initiative and readiness to contribute effectively from day one.
