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- Tasks: Support project teams and liaise with residents to ensure top-notch service delivery.
- Company: Join a leading Property Services Company based in Alton, known for quality and professionalism.
- Benefits: Enjoy a company vehicle, flexible working options, and a supportive team environment.
- Why this job: Make a real impact by resolving resident issues and enhancing community relations.
- Qualifications: Previous experience in a similar role, excellent communication skills, and a full UK driving licence required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Looking for a Resident Liaison Officer to join a leading Property Services Company based in Alton, working on a planned maintenance contract across the south. You will be working to deliver the best quality service. You will be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base in a professional and efficient manner. Swiftly resolving and advising residents, you will log all complaints received in accordance with our policy and procedures, ensuring agreed targets are delivered within your service area.
Requirements:
- Previous experience within a similar role or industry.
- Willingness to travel around the service area (company vehicle provided).
- Full UK driving licence.
- Excellent communication skills.
If you are interested in this role, or would like more information, please attach an updated CV and we will be in touch.
Candidates must be eligible to live and work in the UK.
Resident Liaison Officer employer: TipTopJob
Contact Detail:
TipTopJob Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarise yourself with the property services industry, especially in planned maintenance. Understanding the specific challenges and needs of residents can help you stand out during discussions.
✨Tip Number 2
Brush up on your communication skills by practising how to handle difficult conversations. Role-playing scenarios with friends or family can prepare you for real-life situations you'll encounter as a Resident Liaison Officer.
✨Tip Number 3
Network with professionals in the property services sector. Attend local events or join online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 4
Research the company culture of the Property Services Company you're applying to. Tailoring your approach to align with their values can demonstrate your genuine interest and fit for the role.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Resident Liaison Officer position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles or industries. Emphasise your communication skills and any relevant administrative support experience, as these are crucial for the role.
Write a Compelling Cover Letter: Include a cover letter that explains why you are interested in the position and how your background makes you a suitable candidate. Mention your willingness to travel and your full UK driving licence, as these are important aspects of the job.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Resident Liaison Officer.
How to prepare for a job interview at TipTopJob
✨Showcase Your Communication Skills
As a Resident Liaison Officer, excellent communication is key. Prepare to demonstrate your ability to communicate effectively with diverse groups. Think of examples where you've successfully resolved issues or liaised with residents in previous roles.
✨Understand the Company and Its Values
Research the Property Services Company and understand its mission and values. Be ready to discuss how your personal values align with theirs, especially regarding customer service and community engagement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to resolve complaints or manage difficult situations with residents. Practising these responses can help you feel more confident during the interview.
✨Highlight Your Organisational Skills
Since the role involves administrative support, be prepared to discuss your organisational skills. Share specific examples of how you've managed multiple tasks or projects efficiently in the past, ensuring you meet deadlines and targets.
