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For Companies At a Glance
- Tasks: Support user research, analyse data, design concepts, and create optimisation strategies.
- Company: Join one of the UK's leading customer experience agencies with top industry talent.
- Benefits: Enjoy remote work flexibility and opportunities for professional growth.
- Why this job: Make a measurable impact while developing cutting-edge expertise in digital experiences.
- Qualifications: Passion for digital experiences, strong communication skills, and understanding of UX principles required.
- Other info: This is a remote-first role with occasional access to the London office.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to work for one of the UKs leading customer experience agencies, alongside the industry's top talent, where you will have the opportunity to grow professionally and develop cutting-edge expertise? We are looking for a Junior Digital Experience Consultant to join our growing team. This is a unique role that blends User Experience Research & Design with Digital Analytics, Strategy and Experimentation.
You will work alongside senior consultants, learning how to uncover user needs, conduct research, and drive digital optimisation strategies that deliver tangible results. This is a fantastic opportunity to grow your career while making a measurable difference. This role is ideal for someone at the early stages of their career, with a passion for digital experiences, problem-solving, and working collaboratively with clients and teams. This is a remote first UK-based role but we require you to be able to access our London office when needed.
Your Role
- Support Research: Assist in scoping, planning, conducting, and managing user research activities (e.g., usability testing, interviews) to uncover user needs, pain points, and opportunities to improve digital journeys.
- Analyse Data: Use analytics dashboards and tools (e.g., Google Analytics, ContentSquare, Adobe Analytics) to gather data that informs research, identifies opportunities, and generates actionable ideas.
- Design Concepts: Translate ideas into low-fidelity prototypes using tools like Figma, ensuring proposed solutions align with user needs and business objectives.
- Create Optimisation Strategies: Use research insights, analytics data, and best practices to inform optimisation strategies that enhance user experiences and achieve client goals.
- Collaborate with Teams: Work in cross-functional teams to deliver results. You will lead client status calls, participate in Agile standups, and manage tasks using tools like Kanban boards.
- Present Insights to Clients: Help analyse and present findings to stakeholders, ensuring the voice of the customer is at the heart of decisions.
Personal Characteristics
- Take initiative and work independently.
- Be detail-oriented and organised, with strong project and time management skills.
- Positive, solution-focused, and eager to adapt to new challenges.
- Commercially aware and user-centric in your approach.
- Collaborative and confident working in cross-functional teams.
- A natural curiosity for problem-solving and a desire for continuous self-improvement.
Skills, Knowledge & Experience
- Excellent communication and teamwork skills, with the ability to adapt your approach for different audiences.
- Understanding of UX principles, user research, and conversion rate optimisation.
- A good grasp of project management tools and processes.
Junior Digital Experience Consultant employer: REO Digital Limited
Contact Detail:
REO Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Digital Experience Consultant
✨Tip Number 1
Familiarise yourself with the latest UX research methods and digital analytics tools. Being well-versed in platforms like Google Analytics or Adobe Analytics will not only boost your confidence but also show your potential employers that you're ready to hit the ground running.
✨Tip Number 2
Engage with online communities and forums related to user experience and digital strategy. Networking with professionals in the field can provide you with insights, mentorship opportunities, and even job leads that could help you land the role.
✨Tip Number 3
Create a portfolio showcasing any relevant projects or case studies, even if they are from your studies or personal projects. Highlight your ability to conduct user research, analyse data, and design prototypes, as this will demonstrate your practical skills to potential employers.
✨Tip Number 4
Prepare for interviews by practising how to present your findings and insights clearly. Being able to communicate effectively with clients and stakeholders is crucial, so consider doing mock presentations to build your confidence.
We think you need these skills to ace Junior Digital Experience Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Digital Experience Consultant role. Emphasise any experience in user research, digital analytics, or project management tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital experiences and problem-solving. Mention specific examples of how you've collaborated with teams or conducted research to improve user experiences.
Showcase Relevant Skills: In your application, clearly outline your understanding of UX principles and any familiarity with tools like Google Analytics or Figma. This will demonstrate your readiness for the role and your ability to contribute from day one.
Highlight Your Initiative: Provide examples of times when you've taken initiative or worked independently on projects. This is crucial for a role that requires self-motivation and the ability to adapt to new challenges.
How to prepare for a job interview at REO Digital Limited
✨Show Your Passion for Digital Experiences
Make sure to express your enthusiasm for digital experiences during the interview. Share examples of projects or experiences that sparked your interest in user experience research and design, as this will demonstrate your genuine passion for the role.
✨Familiarise Yourself with Relevant Tools
Before the interview, take some time to learn about the tools mentioned in the job description, such as Google Analytics and Figma. Being able to discuss how you've used these tools or similar ones in the past will show that you're prepared and eager to contribute.
✨Prepare for Collaborative Scenarios
Since the role involves working in cross-functional teams, be ready to discuss your experiences collaborating with others. Think of specific examples where you successfully worked with different stakeholders to achieve a common goal, highlighting your teamwork skills.
✨Demonstrate Your Problem-Solving Skills
Be prepared to talk about a challenging problem you've faced and how you approached solving it. This could be related to user research or any project where you had to think critically and creatively to find a solution, showcasing your natural curiosity and adaptability.
