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For Companies At a Glance
- Tasks: Monitor and resolve technical issues to ensure seamless service for global clients.
- Company: Join a rapidly expanding company focused on cutting-edge cyber security solutions.
- Benefits: Enjoy opportunities for learning, collaboration, and working with industry-leading tools.
- Why this job: Be part of a team that values innovation and proactive problem-solving in a dynamic environment.
- Qualifications: A 2:1 degree in a STEM subject and a passion for technology are essential.
- Other info: This role includes a rotational escalation matrix for out-of-hours support.
The predicted salary is between 28800 - 48000 £ per year.
As our clients are expanding rapidly across the globe, they are looking for passionate Graduate Cyber Security Engineers to join their technical Operations department. The Infrastructure Support team is responsible for monitoring and maintaining clients' infrastructure to ensure their customers, many of whom run critical national services, are provided with a high level of service, as well as deploying new infrastructure and services, with a focus on continual improvement of both practice and process. The team pride themselves on preventing, identifying, actioning and resolving potential issues before they affect our clients.
Key Responsibilities
- Responsible for proactively monitoring, troubleshooting and resolving alerts to identify and prevent service disruption for our clients, globally.
- Responsible for identifying, assessing and technically resolving platform vulnerabilities to remediate issues and ensure full security accreditation is maintained.
- Sourcing, implementing and utilising new and industry-leading tools such as Splunk, VEEAM, Puppet and SentryOne to ensure that the business continues to function at the bleeding edge of the industry.
- Working collaboratively with other departments to efficiently and effectively facilitate business targets.
- Act as an escalation for first and second-line teams.
- Be a rotational part of an escalations matrix for out-of-hour first and second-line teams.
Experience Required
- 2:1 Bachelor's Degree (or higher) in a STEM subject. Computer Science, Mathematics, Physics, Engineering.
- Experience in troubleshooting and resolving technical problems.
- Strong problem-solving skills.
- Strong analytical skills.
- Keen interest in expanding knowledge of technologies such as SQL, Powershell, Linux, Windows, Python, etc.
- Good ability to concisely communicate to various audiences.
- Ability to ensure that security and the customer experience are at the forefront of all actions on the platform.
- High standard of written and verbal communication.
- An eagerness to learn and develop within AI, Machine Learning, NLP, IoT, SaaS, Cloud, New tech, solutions and applications.
Graduate Technical Engineer (Graduate Level) employer: JAM IT Consultancy Ltd
Contact Detail:
JAM IT Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Technical Engineer (Graduate Level)
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, like Splunk and Puppet. Having hands-on experience or even just a solid understanding of these tools can set you apart during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully resolved technical issues. Be ready to discuss your thought process and the steps you took to reach a solution.
✨Tip Number 3
Network with current employees or alumni who work in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Stay updated on the latest trends in cyber security and technology. Being knowledgeable about current developments will not only impress your interviewers but also demonstrate your eagerness to learn and grow in the field.
We think you need these skills to ace Graduate Technical Engineer (Graduate Level)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Graduate Technical Engineer. Emphasise any technical problem-solving experience and familiarity with tools like SQL, Powershell, or Python.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention specific projects or experiences that demonstrate your analytical skills and ability to work collaboratively.
Highlight Your Education: Clearly state your degree and any relevant coursework or projects that relate to the job description. If you have a 2:1 or higher in a STEM subject, make this prominent as it meets the job's educational requirements.
Showcase Your Communication Skills: Since strong written and verbal communication is essential, ensure your application is well-structured and free of errors. Use clear language to convey your ideas and experiences effectively.
How to prepare for a job interview at JAM IT Consultancy Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your technical knowledge in areas like SQL, Powershell, and Linux. Highlight any relevant projects or experiences where you successfully troubleshot technical issues, as this will demonstrate your problem-solving abilities.
✨Demonstrate Your Passion for Learning
Express your eagerness to learn about new technologies such as AI, Machine Learning, and Cloud solutions. Mention any courses or self-study you've undertaken to show that you're proactive about expanding your skill set.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. This is crucial as you'll need to communicate effectively with various audiences, so ensure you can convey your ideas clearly and concisely.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle real-world technical problems. Think of examples from your studies or previous experiences where you identified and resolved issues, and be ready to explain your thought process.
