Depot Customer Support

Depot Customer Support

Middlesbrough Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
A

At a Glance

  • Tasks: Support depot customs activities and ensure smooth equipment movement.
  • Company: Join a dynamic team in the transportation and logistics industry.
  • Benefits: Flexible working hours, potential remote work, and valuable experience.
  • Why this job: Gain hands-on experience in customs processes while working with diverse teams.
  • Qualifications: GCSE in maths and English; IT skills and communication abilities required.
  • Other info: Weekend work may be needed; opportunities to travel within and outside the UK.

The predicted salary is between 28800 - 43200 £ per year.

The purpose of the Depot Customs Support role is to support the depot in Customs activities, including supporting Customs activities for Middlesbrough depot and client vessels. This involves communicating with different departments and external service providers to determine the requirements for the movement of equipment, and assisting in the creation of and ensuring all paperwork is correct to enable the smooth collection and delivery of equipment. Additionally, the Depot Customs Support role is responsible for keeping registers and relevant documentation for the transportation and import/export of goods, in line with UK customs requirements.

KEY DUTIES & RESPONSIBILITIES

  • Assist Depot and Customs Coordinator in all company customs requirements.
  • Register and assist in creating documents for the national and international transportation of goods.
  • Liaise with hauliers to get equipment moved where required.
  • Populate registers with transportation and customs information to meet record keeping requirements of HMRC.
  • Check internal paperwork and customs paperwork to ensure accuracy, and when required, make amendments.
  • Assist with movements and documentation if required.
  • Follow Health and safety standards, observe and report any areas for improvement or where standards are not being met.
  • Flexibility is essential as vessel activity is hard to plan. You will work around the vessel schedules and weekend work will be required at times. It is also possible that there could be a requirement to work at different locations both in and outside of the UK.

QUALIFICATIONS & EXPERIENCE

  • GCSE in mathematics and English language (or equivalent).
  • Proficient in the use of IT systems, such as Microsoft Office.
  • Excellent communication skills with colleagues and the ability to develop relationships both internally and externally.
  • Understanding of UK customs requirements for the import and export of equipment and goods.

Nonessential Experience:

  • Experience with transportation and logistics both nationally and internationally.

Depot Customer Support employer: AM Recruitment Ltd

As a leading player in the transportation and logistics sector, our company offers a dynamic work environment in Middlesbrough, where employees are encouraged to grow and develop their skills. We pride ourselves on fostering a collaborative culture that values communication and teamwork, providing ample opportunities for career advancement while ensuring compliance with UK customs regulations. Join us for a rewarding experience that not only supports your professional journey but also contributes to the seamless movement of goods across borders.
A

Contact Detail:

AM Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Depot Customer Support

✨Tip Number 1

Familiarise yourself with UK customs regulations and procedures. Understanding the ins and outs of customs requirements will not only help you in the role but also impress us during the interview.

✨Tip Number 2

Brush up on your communication skills. Since you'll be liaising with various departments and external service providers, being able to convey information clearly and effectively is crucial.

✨Tip Number 3

Gain some experience with logistics software or tools. Being proficient in IT systems, especially those related to transportation and customs, can set you apart from other candidates.

✨Tip Number 4

Be prepared for flexibility in your schedule. Show us that you're adaptable and willing to work around vessel schedules, as this is a key aspect of the role.

We think you need these skills to ace Depot Customer Support

Understanding of UK customs requirements
Proficient in Microsoft Office
Excellent communication skills
Attention to detail
Document management
Ability to liaise with hauliers
Record keeping
Flexibility and adaptability
Knowledge of transportation and logistics
Problem-solving skills
Health and safety awareness
Ability to work under pressure
Team collaboration
Customer service orientation

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of the Depot Customer Support role. Familiarise yourself with customs activities and the importance of accurate documentation in logistics.

Tailor Your CV: Highlight relevant experience in customer service, logistics, or customs support in your CV. Emphasise any skills related to communication and IT systems, as these are crucial for the role.

Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key duties mentioned in the job description. Explain how your background and skills make you a suitable candidate for supporting depot customs activities.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise, particularly regarding your understanding of UK customs requirements.

How to prepare for a job interview at AM Recruitment Ltd

✨Know Your Customs Regulations

Familiarise yourself with UK customs requirements, especially those related to the import and export of goods. Being able to discuss specific regulations and how they apply to the role will show your understanding and preparedness.

✨Demonstrate Communication Skills

Since the role involves liaising with various departments and external service providers, be ready to showcase your communication skills. Prepare examples of how you've effectively communicated in past roles, particularly in challenging situations.

✨Highlight IT Proficiency

As proficiency in IT systems is essential, be prepared to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific tasks you've accomplished using these tools.

✨Show Flexibility and Adaptability

Given the unpredictable nature of vessel schedules, emphasise your flexibility and willingness to adapt to changing circumstances. Share examples from your previous experiences where you successfully managed unexpected changes.

Depot Customer Support
AM Recruitment Ltd
Location: Middlesbrough
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>