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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a leading retailer known for its collaborative and supportive work culture.
- Benefits: Enjoy competitive pay, 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Dynamic role with opportunities for growth and a chance to make a real impact.
- Qualifications: No specific experience required, just a positive attitude and customer service skills.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome.
£12.75 - £13.65 per hour | 30 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.
We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and customer service approach. Understanding their commitment to excellent customer service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in retail or customer service. Be ready to share specific examples of how you've successfully handled busy situations or provided exceptional service.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to changing priorities. Prepare to discuss times when you've had to adjust your plans or work on different tasks to meet team goals.
✨Tip Number 4
Showcase your teamwork skills by discussing how you've collaborated with colleagues in the past. Lidl values a supportive team environment, so emphasising your ability to work well with others will be beneficial.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Customer Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and fast-paced environments. Use bullet points for clarity and focus on achievements that demonstrate your ability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and Lidl as a company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the team.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've provided great service in the past, whether it's resolving a customer's issue or going the extra mile to help someone.
✨Demonstrate Flexibility
Lidl values flexibility in their staff. During the interview, highlight your ability to adapt to changing priorities and your willingness to work varied shifts, including early starts or late finishes.
✨Emphasise Teamwork
Collaboration is important at Lidl. Be ready to discuss how you work well in a team, support your colleagues, and contribute to a positive work environment. Share specific instances where teamwork led to success.
✨Prepare for Fast-Paced Scenarios
Working in retail can be hectic. Prepare to discuss your experience in fast-paced environments and how you manage your time effectively while maintaining high standards of service and store presentation.
