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- Tasks: Manage quality assurance processes and lead internal audits for the Environment and Transport Department.
- Company: Join Leicestershire County Council, a progressive organisation committed to community service and inclusivity.
- Benefits: Enjoy hybrid working options, flexible hours, and a supportive work environment.
- Why this job: Make a real impact on service delivery while collaborating with diverse teams and stakeholders.
- Qualifications: Must have Internal Auditor qualification and experience with ISO standards, especially ISO 9001 & ISO 55001.
- Other info: We celebrate diversity and encourage applications from all backgrounds, including Ethnically Diverse and LGBTQ+ communities.
The predicted salary is between 38700 - 41373 £ per year.
An exciting opportunity has arisen for a part-time (30 hours per week) Senior Quality Assurance Officer within the Business Services Team of the Environment and Transport Department. We are looking for someone that is able to manage and maintain the department's Quality Management System, provide alignment with the Asset Management System and lead on the development and roll out of our external accreditations.
About the Role
You will organise and manage the programme of external assessor visits, accompany external auditors during the visits and record, manage and respond to any issues or non-conformities raised. You will work with a range of officers across the department to review and maintain all process charts and other documentation associated with the Quality Management System & assist with Document Control within the Asset Management System and advise the Department of any necessary changes and improvement opportunities. You will design and manage delivery of an annual programme of internal audits, leading a team of internal auditors to ensure the programme is delivered as well as recording, managing and responding to any issues raised. You will provide advice regarding quality standards, compliance and assurance, process development, improvement and efficiency, forms and documents to a range of stakeholders and ensure that external accreditation frameworks and standards drive compliance, efficiency and continuous improvements in the delivery of our services. The successful candidate will join a small Business Services team that provides a number of key business support functions to the department and will work with senior managers across a wide range of services.
About You
To apply for this post, you must have:
- Internal Auditor qualification
- Experience of working to ISO standards with excellent understanding of ISO 9001 & ISO55001 requirements and standards.
- Experience of developing and managing a programme of internal audits as well as experience of interpreting and implementing external standards within an organisation, working with employees and stakeholders at all levels.
- Experience of document management and control, process improvement, efficiency and system development.
- Experience of providing advice and support to encourage continuous improvement as well as excellent communication skills with the ability to shape and influence behaviour to achieve successful outcomes.
- The ability to build powerful relationships across a range of internal and external stakeholders creating open and transparent relationships based on trust.
- Logical and analytical, with good organisational skills as well as ability to work to tight timescales and to agreed targets.
- Ability to travel to locations across the County as required.
You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability.
Interested in Flexible Working?
We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.
How to Apply
Please apply sending us your CV as well as a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 500 words. Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.
To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Senior Quality Assurance Officer employer: Leicestershire County Council
Contact Detail:
Leicestershire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Quality Assurance Officer
✨Tip Number 1
Familiarise yourself with ISO 9001 and ISO 55001 standards, as these are crucial for the role. Understanding these frameworks will not only help you in interviews but also demonstrate your commitment to quality assurance.
✨Tip Number 2
Network with professionals in the quality assurance field, especially those who have experience with local councils or similar organisations. This can provide you with insights into the role and potentially lead to valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed internal audits and improved processes in previous roles. Being able to articulate your past experiences will showcase your expertise and problem-solving skills.
✨Tip Number 4
Research Leicestershire County Council's values and recent initiatives related to equality, diversity, and inclusion. Showing that you align with their mission and values can set you apart from other candidates.
We think you need these skills to ace Senior Quality Assurance Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Senior Quality Assurance Officer position. Make notes on how your experience aligns with the key tasks mentioned.
Craft a Strong Supporting Statement: Your supporting statement should clearly demonstrate how you meet the criteria listed in the 'About You' section. Use specific examples from your past experiences that showcase your qualifications, particularly in relation to ISO standards and internal audits.
Tailor Your CV: Ensure your CV highlights relevant experience and skills that match the job requirements. Focus on your qualifications as an Internal Auditor and any experience with document management and process improvement.
Proofread and Edit: Before submitting your application, carefully proofread your CV and supporting statement for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a quality assurance role.
How to prepare for a job interview at Leicestershire County Council
✨Understand ISO Standards
Make sure you have a solid grasp of ISO 9001 and ISO 55001 requirements. Be prepared to discuss how your experience aligns with these standards and how you've implemented them in previous roles.
✨Showcase Your Audit Experience
Highlight your experience in developing and managing internal audit programmes. Be ready to share specific examples of audits you've led, the challenges faced, and how you addressed any issues that arose.
✨Demonstrate Communication Skills
Since the role involves advising various stakeholders, practice articulating your thoughts clearly. Prepare to discuss how you've influenced behaviour and achieved successful outcomes through effective communication.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle non-conformities. Think of scenarios where you've had to manage issues or implement improvements, and be ready to explain your thought process.
