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For Companies At a Glance
- Tasks: Engage customers, meet sales goals, and represent the Coach brand with enthusiasm.
- Company: Join Coach, a leader in luxury accessories known for quality craftsmanship and modern design.
- Benefits: Enjoy flexible hours, a vibrant work culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values innovation, inclusivity, and customer satisfaction.
- Qualifications: Must have strong English skills and retail experience; luxury retail background is a plus.
- Other info: Work in a stylish environment that embodies New York's effortless style.
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
SALES ASSOCIATE
Primary Purpose
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.
PROFILE
The successful candidate will demonstrate the following proficiencies:
- Understand how individual productivity impacts the store;
- Behave like a brand ambassador;
- Model sales behaviours taught in company sales training programs;
- Maintain high energy on the sales floor;
- Consistently achieve sales goals;
- Able to work with multiple customers simultaneously;
- Consistently anticipate and meet customers' needs;
- Service all customers according to the Coach Approach standards;
- Participate as a team member and encourage team to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics.
Further requirements:
- Very good English proficiency (essential);
- Previous experience in a retail service environment (essential);
- Background in working in luxury retail (desirable);
- The ability to communicate effectively with customers and staff and manoeuvre the sales floor.
Sales Associate II - ce UK Edinburgh (20-39 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate II - ce UK Edinburgh (20-39 Hours)
✨Tip Number 1
Familiarise yourself with Coach's brand values and product lines. Understanding their modern luxury approach and unique style will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques by role-playing different customer scenarios. This will prepare you to handle multiple customers simultaneously and anticipate their needs, which is crucial for a Sales Associate at Coach.
✨Tip Number 3
Network with current or former employees of Coach to gain insights into the company culture and expectations. They can provide valuable tips on how to embody the brand ambassador role effectively.
✨Tip Number 4
Showcase your enthusiasm for luxury retail during any informal conversations or interviews. Highlighting your previous experience in a retail service environment will demonstrate your capability to meet and exceed sales goals.
We think you need these skills to ace Sales Associate II - ce UK Edinburgh (20-39 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Coach's brand values and their approach to luxury. This will help you tailor your application to reflect how you embody their ethos and can contribute to their goals.
Highlight Relevant Experience: Emphasise any previous retail or luxury experience in your CV and cover letter. Be specific about your achievements in sales and customer service, as these are crucial for the Sales Associate role.
Showcase Your Skills: In your application, clearly demonstrate your understanding of sales techniques and customer service excellence. Use examples from past experiences to illustrate how you meet or exceed sales goals.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the job description. Mention your enthusiasm for the brand and how you can contribute to the team’s success at Coach.
How to prepare for a job interview at Tapestry
✨Show Your Passion for the Brand
Before the interview, take some time to research Coach and its values. Be prepared to discuss why you admire the brand and how you embody its spirit. This will demonstrate your enthusiasm and alignment with their mission.
✨Demonstrate Sales Skills
Prepare examples from your previous retail experience where you successfully met or exceeded sales goals. Highlight specific techniques you used to engage customers and close sales, as this is crucial for the Sales Associate role.
✨Emphasise Teamwork
Since the role requires collaboration with team members, be ready to share experiences where you worked effectively in a team. Discuss how you supported your colleagues and contributed to achieving collective goals.
✨Practice Customer Service Scenarios
Anticipate questions about handling difficult customer situations. Prepare responses that showcase your ability to remain calm, professional, and solution-oriented, reflecting the high service standards expected at Coach.
