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- Tasks: Assist customers in the Gift Department and manage stock efficiently.
- Company: Join TelcoNavigator, Inc., a vibrant company at Lacock Garden Centre.
- Benefits: Enjoy accrued holiday, free parking, and a company pension.
- Why this job: Be part of an inspiring team and enhance your customer service skills.
- Qualifications: Passion for customer service and excellent communication skills required.
- Other info: Full-time role with shifts including weekends; perfect for those seeking hands-on experience.
The predicted salary is between 24000 - 36000 £ per year.
An exciting seasonal opportunity has arisen within our Lacock Garden Centre to be part of an inspirational team as a Gift Department Assistant. The ideal candidates will have a passion for customer service, with the ability to thrive in a fast-paced environment. Excellent communication skills and great motivation are essential to create a friendly and welcoming atmosphere.
Full-time shift including working every other weekend and a day off in the week.
Responsibilities:- Ensuring all customers are greeted and offered assistance
- Experience in merchandising would be an advantage
- Handling customer queries courteously and efficiently
- Working to deadlines and managing time effectively
- Identifying customer needs through interaction, and taking appropriate action
- Maintaining good, up-to-date knowledge of the layout of the centre
- Ensuring high standards of housekeeping in accordance with company guidelines
- Ensuring personal compliance with Whitehalls H&S guidelines
- Packing goods professionally, taking care not to damage items
- Maintaining a harmonious and cooperative relationship with staff, managers, and third parties
- Ensuring trolleys and baskets are always available
- Assisting in booking stock deliveries, stocking, and pricing with attention to detail and accuracy
- Accrued holiday entitlement
- Free Parking
- Company pension
Only shortlisted applicants will be contacted for an interview.
Job Type: Permanent
Work Location: In person
Seniority level: Entry level
Employment type: Contract
Job function: Administrative
Industries: Administrative and Support Services
Gift Department Assistant employer: Telconavigator
Contact Detail:
Telconavigator Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gift Department Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at Lacock Garden Centre. This knowledge will not only help you engage with customers effectively but also demonstrate your genuine interest in the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you feel more confident when handling customer queries and creating a welcoming atmosphere.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment by sharing relevant experiences from previous jobs or volunteer work. Highlight how you managed time effectively and met deadlines under pressure.
✨Tip Number 4
Network with current or former employees of TelcoNavigator, Inc. to gain insights into the company culture and expectations. This can provide you with valuable information that may set you apart from other candidates.
We think you need these skills to ace Gift Department Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Gift Department Assistant position. Tailor your application to highlight relevant experiences and skills that match what TelcoNavigator, Inc. is looking for.
Craft a Compelling CV: Create a CV that showcases your customer service experience and any relevant skills in merchandising. Use clear headings and bullet points to make it easy to read, and ensure it reflects your ability to thrive in a fast-paced environment.
Write a Strong Cover Letter: In your cover letter, express your passion for customer service and your motivation to contribute to the team at TelcoNavigator, Inc. Mention specific examples of how you've handled customer queries or worked effectively in a team setting.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Telconavigator
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to assist customers in previous roles, as this will resonate well with the hiring team.
✨Demonstrate Your Communication Skills
Since excellent communication is key for this role, prepare to discuss situations where you effectively communicated with customers or colleagues. Practising clear and concise responses will also help you make a great impression.
✨Familiarise Yourself with the Company
Research TelcoNavigator, Inc. and their Lacock Garden Centre. Understanding their values, products, and customer service approach will allow you to tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, such as dealing with difficult customers or managing time effectively. Think of relevant examples from your past experiences that showcase your problem-solving skills and ability to thrive under pressure.
