Retail Projects Assistant

The A&M Mission: We’re more than just a jewellery brand, we’re on a mission to revolutionise the jewellery experience.

Our Values & Culture: We’re a values-driven company that thrives on growth, celebration, and breaking boundaries. If you’re adaptable, resilient, and enjoy working in a fast-paced business whilst being able to pivot, you’ll thrive here at A&M.

Location: London, Hybrid (minimum 2 days a week in the office)

Salary & Benefits: £33,000.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team.

The Retail Projects Assistant Mission: To support the Retail Property team by ensuring the seamless upkeep and proactive maintenance of our retail portfolio across the UK, Europe and the United States, driving operational excellence and supporting the continued growth of the brand, with a particular focus on facilities and maintenance.

How you’ll drive success:

• Reactive and Planned Preventative Maintenance
• Act as the main point of contact for all stores when facilities or maintenance issues arise, working with contractors and external partners to ensure issues are resolved.
• Manage the Property Inbox and all requests/inquiries that come through, updating progress trackers and sharing with relevant internal teams.
• Oversee the planned preventative maintenance program to ensure all stores are kept up to date with H&S requirements and certifications.
• Coordinating suppliers and their contracts, ensuring the best quotes and service level for the stores can be reached.
• Setting up utility contracts for new stores and renewals for current stores.
• Store Openings & Closures
• Participate in feasibility studies, vendor selections and tenders for evaluation by appropriate key stakeholders.
• Support new store openings and closures as needed.
• Source, negotiate prices, and set up facilities and maintenance, security system, and fire risk vendors in all new regions.
• Budget Management & Spend Tracking
• Managing invoices from a range of suppliers, ensuring accuracy, managing the accounts and tracking payments.
• Accurately track and manage all maintenance related costs, supporting with property budget management.
• Store Works
• Support with snagging works, facilities management and general admin for existing stores.
• Support with planned building improvements and refreshes.

What you’ll need to thrive:

• This is an ideal role for someone with previous experience within a retail, office or property maintenance position.
• Our values must resonate with you on a personal level.
• You are always looking for a better way to do things and are naturally curious in everything you do and every conversation you have.
• You thrive in a fast paced environment with a proactive approach, able to juggle multiple projects.
• Strong communication & collaboration skills and able to work well with different teams across the business.
• An interest in store design, operational excellence and retail processes.
• Ad hoc travel will be required.

The Interview Process and Candidate Experience:

• Life Story & Values - a 30 min video call with our Talent Team for us to get to know each other better, asking questions inspired by our three core values.
• Experience Interview - a slightly longer video call for you to meet your manager and discuss your skill-set and experience for the role.
• Final Interview - 1 hour in person task interview to complete and present.

Feedback: We’re committed to creating the best candidate experience we can for you. You’ll receive feedback over the phone or email at every stage in the process once you’ve had an interview so that we can set you up for success and help fuel your growth.