Duty Officer (Borough Hall)

ADULT & COMMUNITY BASED SERVICES
Preventative & Community Based Services

Creative Hartlepool

Duty Officer REF: 107280
Band 7 – £25,992 to £27,269 pa
Part Time (20 hours per week / annualised hours) Permanent post

Creative Hartlepool are growing their team, by recruiting a part time Duty Officer to assist in delivering events in Borough Hall and Town Hall Theatre.

Hartlepool is a vibrant and energetic town with growing prospects. As an authority we want to make Hartlepool the best it possibly can be and want dedicated, driven and committed staff to help us achieve that. Creatively, there are exciting times ahead in Hartlepool, from the planned refurbishment and re-focusing of the Borough Hall and the development of a strategic and influential Creative & Cultural Partnership to ambitious plans to establish the town as a major centre for the creative industries.

On a community level, the opportunity to be creative, to participate in or to experience the performing arts is key to inspiring, engaging and enriching the lives of our residents. Our venues and programmes subsequently contribute positively to improve mental wellbeing, community cohesion, enhanced local identity and economic impact.

We are looking to expand the Creative Hartlepool team by recruiting a part-time Duty Officer to assist the Creative Venues and Events Manager and Officers in delivering high-quality events at Borough Hall and Town Hall Theatre.

You will play a key role in welcoming local and national companies to our creative venues and ensure we deliver a high-quality customer experience through managing teams to deliver front of house, bar and box office services. You will support Creative Venues and Events Manager in monitoring building maintenance and Health and Safety checks.

We are looking for people with an relevant experience in Arts, Culture or Creative events or venues experience, you will need to demonstrate effective organizational, people management and communication skills.

Hartlepool Borough Council is committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service check.

Should you wish to discuss the role in more detail please contact Amy Orr, Creative Venues and Events Manager on or 01429 284432.

Closing date: midnight Sunday 8th June 2025

Interviews: week commencing Monday 16th June 2025

PLEASE NOTE – All communication regarding your application for this post will be sent to the e-mail address that you have registered. Please ensure that you check your junk mail.

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