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- Tasks: Deliver quality Waitrose products and support shop tasks with a friendly team.
- Company: Join the UK's largest employee-owned business, dedicated to quality and service.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Be part of a passionate team making a difference in customers' lives.
- Qualifications: Must be 18+, hold a valid UK driving licence, and have great customer service skills.
- Other info: Apply quickly as roles may close early due to high demand.
As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. Actively playing out our ethos - passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.
Due to its nature, you need to be 18-years or older to work in this role.
Key ResponsibilitiesYou’ll typically start your day in store and you’ll be responsible for:
- Checking your delivery routes for the day.
- Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
- Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
- Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
- Helping customers with their shopping and building a rapport with them based on trust and service.
- Supporting the wider shop team when required with general shopkeeping tasks.
- Full valid B-Category UK manual driving licence with no more than 6-points.
- Great customer service skills.
- Time management skills.
- Able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
- Comfortable working independently with the ability to be self-motivated and adaptable.
- IT literate.
- Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed.
It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.
Customer Delivery Driver, Supermarket Assistant employer: Waitrose & Partners
Contact Detail:
Waitrose & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Delivery Driver, Supermarket Assistant
✨Tip Number 1
Familiarise yourself with the Waitrose brand and its values. Understanding their commitment to quality and customer service will help you demonstrate your alignment with their ethos during any discussions.
✨Tip Number 2
Brush up on your driving skills and ensure your knowledge of road safety regulations is up to date. Being confident in your driving abilities will not only help you in the role but also impress your potential employers.
✨Tip Number 3
Practice your customer service skills by engaging with people in various settings. Whether it's through part-time jobs or volunteering, showcasing your ability to connect with customers will be a big plus.
✨Tip Number 4
Network with current or former employees of Waitrose. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the role.
We think you need these skills to ace Customer Delivery Driver, Supermarket Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Customer Delivery Driver, Supermarket Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: When writing your CV and cover letter, emphasise any previous driving roles or customer service experience you have. Mention specific examples that demonstrate your ability to manage time effectively and provide excellent service.
Showcase Your Skills: Make sure to include essential skills such as your valid UK driving licence, customer service abilities, and physical fitness. If you have experience with chilled vehicles, be sure to mention it as a desirable skill.
Personalise Your Application: Address your application to the hiring manager if possible, and express your enthusiasm for working at Waitrose & Partners. Share why you want to be part of their team and how you can contribute to their ethos of quality service.
How to prepare for a job interview at Waitrose & Partners
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Delivery Driver at Waitrose. Familiarise yourself with their ethos of quality service and how you can embody that in your role.
✨Showcase Your Customer Service Skills
As customer service is a top priority, be prepared to discuss your previous experiences where you provided excellent service. Think of specific examples that highlight your ability to build rapport with customers.
✨Demonstrate Time Management Abilities
The role requires effective time management, especially when planning delivery routes. Be ready to explain how you prioritise tasks and manage your time efficiently, perhaps by sharing a relevant experience.
✨Be Prepared for Practical Questions
Expect questions about vehicle safety checks and handling physical tasks like lifting crates. Brush up on your knowledge of health and safety regulations and be ready to discuss how you would handle these aspects of the job.
